HackingTechnologyInformationData ExfiltratedCustomer Data InvolvedIdentity (basic)LowContained

Sangoma Technologies

bd_9583f572f66ea1df · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 24, 2024

Filed

May 21, 2025

To disclose

30 weeks

Affected · nationwide

8891 in this filing

Linked

2 filings

Confidence

65%

Full breach record for Sangoma Technologies →

Sangoma Technologies Inc. reported an external system breach (hacking) affecting its NetFortris division. Unauthorized access occurred between Oct 23-24, 2024, with files copied on Oct 23. 889 individuals affected, including 1 Maine resident. Data involved personal info (names). Notification sent May 21, 2025, offering 24 months of Equifax credit monitoring.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Oct 24, 2024 → Filed with AG May 21, 2025209d ✗ ME AG >90d30 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 1 days

discovery → filing · 30 weeks / 209 days

Oct 23, 2024

Begins

Oct 24, 2024

Discovered

May 21, 2025

Filed

vs. sector median

+11 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_fa8efd5d7872831c2025-05-21Verified

Name: Sangoma Technologies
norm: sangoma technologies
Domain: sangoma.com

Name: Sangoma Technologies
norm: sangoma technologies
Domain: sangoma.com
Industry: Technologyllm

Discovered: Oct 24, 2024
Breach occurred: Oct 23, 2024 – Oct 24, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: May 21, 2025
Affected individuals: 889state + nationwide
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: External
Regulator citations: engaged with federal law enforcement and continue to support their investigation
Initial access: exploit_public_facing

During the incident: Promptly took steps to secure our environment
Launched an investigation
Engaged external cybersecurity counsel and experts to assist
Engaged with federal law enforcement and continue to support their investigation
Conducted a robust review of the files to identify individuals whose information may have been contained therein
Offering you a complimentary 24-month membership of Equifax 1B Credit Watch Gold
Changes made: Implemented numerous measures designed to enhance the security of our network, systems, and data
Continues to evaluate additional steps that may be taken to further enhance the security of our environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 30 weeks(209 days from discovery to filing)
Compliance flags: ME AG >90d · 209dME resident >60d · 209d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Oct 24, 2024
→ Filed with AG: May 21, 2025
209d 90 days ME AG >90d
Maine
Discovered: Oct 24, 2024
→ Notified: May 21, 2025
209d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Oct 24, 2024 → Filed with AG: May 21, 2025	209d	90 days	ME AG >90d
Maine	Discovered: Oct 24, 2024 → Notified: May 21, 2025	209d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 21 · first

Maine State AGMay 21 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/4c1fbb51-a407-4729-bd3d-46eafe43563f.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 21, 2025
Raw hash: 9f197c0b123ca52d76cd6074c2027e455c84c1f419fbfea75e2428b206620c1b

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entitySangoma Technologies

Victim entitySangoma Technologies

Incidentdiscovered Oct 24, 2024

Stated responsePromptly took steps to secure our environment

ComplianceME AG >90d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov