Social EngineeringTechnologyProfessional ServicesInformationPhishingBECTargetedEmployee Data InvolvedIdentity (basic)Government IDEmploymentMediumContained

CONVEY HEALTH SOLUTIONS, INC.

bd_94f4f4754915bfd7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 7, 2016

Filed

Mar 21, 2016

To disclose

14 days

Affected

1state residents only

Linked

2 filings

Confidence

65%

Full breach record for CONVEY HEALTH SOLUTIONS, INC. →

Convey Health Solutions, Inc. notified the NH AG of a targeted spear-phishing incident on March 7, 2016. An HR employee was tricked into sending W-2 data (names, SSNs, earnings) to an attacker. One NH resident was affected. Notices were sent March 15-21, 2016. Credit monitoring offered.

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Incident timeline

discovery → filing · 14 days

Mar 7, 2016

Begins

Mar 7, 2016

Discovered

Mar 21, 2016

Filed

vs. sector median

9 wks faster

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_68dd19520020a03d2016-03-24 · +3dVerified

Name: BakerHostetler LLP
norm: bakerhostetler

Name: CONVEY HEALTH SOLUTIONS, INC.
norm: convey health
Industry: TechnologyllmProfessional Servicesllm

Discovered: Mar 7, 2016
Breach occurred: Mar 7, 2016
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 15, 2016
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDEmployment
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the IRSNotified federal law enforcement
Initial access: phishing_link

During the incident: Notified the IRS and federal law enforcement
Cooperating with their investigation
Provided email notification to current affected employees
Began mailing notification letters to home addresses
Offering affected current and former employees two years of credit monitoring and identity theft protection services through Experian
Providing call center support for those affected
Changes made: Analyzing where process changes are needed
Supplementing the training in this area that has been conducted for all employees with additional training
Reinforcing information security training program with an emphasis on the detection and avoidance of phishing email scams
Identifying opportunities to increase security within information technology systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 days(14 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGMar 21 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/convey-health-solutions-20160321.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 21, 2016
Raw hash: a10abd4b12645bbe6c7062fa8d46b03ba78f249a1f090948fec54f39f71fc5f4

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityBakerHostetler LLP

Victim entityCONVEY HEALTH SOLUTIONS, INC.

Incidentdiscovered Mar 7, 2016

Stated responseNotified the IRS and federal law enforcement

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov