AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedData ExfiltratedIdentity (basic)Government IDFinancial accountMediumContained

PRINCIPAL FINANCIAL GROUP, INC.

bd_94a94972756a0b91 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 2, 2017

Filed

Mar 13, 2017

To disclose

11 days

Affected

4state residents only

Confidence

66%

Full breach record for PRINCIPAL FINANCIAL GROUP, INC. →12 incidents on file

Principal Financial Group reported an inadvertent disclosure of PII to a third-party COBRA vendor, Chard Snyder, on Feb 3-10, 2017. Discovered March 2, 2017. Affected 4 NH residents. Data included names, SSNs, addresses, DOBs, and COBRA eligibility info. Response included individual notification, credit monitoring offer, and internal process review.

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Incident timeline

undetected · 27 days

discovery → filing · 11 days

Feb 3, 2017

Begins

Mar 2, 2017

Discovered

Mar 13, 2017

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4 affectedView incident

Name: PRINCIPAL FINANCIAL GROUP, INC.
norm: principal financial
Domain: principal.com

Name: PRINCIPAL FINANCIAL GROUP, INC.
norm: principal financial
Domain: principal.com
Industry: Financial Servicesllm

Discovered: Mar 2, 2017
Breach occurred: Feb 3, 2017 – Feb 10, 2017
Undetected for: 27 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: Partner
Regulator citations: Notified New Hampshire Attorney General
Initial access: trusted_relationship

During the incident: Notified the impacted individuals
Offering credit monitoring
Counseled the employee involved
Conducting a full investigation into processes/procedures
Working with Businessolver to evaluate their processes
Changes made: Provided guidance to employee on how to prevent this type of incident
Full investigation into processes/procedures is being conducted
Working with Businessolver to evaluate their processes to ensure this type of thing doesn't happen again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 days(11 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/principal-financial-20170313.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 13, 2017
Raw hash: 5e6e259b46195cff216f925016b5c667563f4a7d3f0233ae924b043bb5f863d4

Reporting entityPRINCIPAL FINANCIAL GROUP, INC.

Victim entityPRINCIPAL FINANCIAL GROUP, INC.

Incidentdiscovered Mar 2, 2017

Stated responseNotified the impacted individuals

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov