AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDCredentialsMediumContained

CHARLES SCHWAB & CO., INC.

bd_94260cb23b33690a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 16, 2021

Filed

Mar 28, 2022

To disclose

15 weeks

Affected

15state residents only

Linked

6 filings

Confidence

66%

Full breach record for CHARLES SCHWAB & CO., INC. →31 incidents on file

Charles Schwab & Co., Inc. notified the NH Attorney General of a data breach affecting 15 NH residents. Between May 18 and Dec 16, 2021, chat/email messages were inadvertently sent to external systems. Data included names, SSNs, IDs, and credentials. Schwab remediated the issue, notified consumers on March 23, 2022, and provided 24 months of credit monitoring.

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Incident timeline

undetected · 212 days

discovery → filing · 15 weeks / 102 days

May 18, 2021

Begins

Dec 16, 2021

Discovered

Mar 28, 2022

Filed

vs. sector median

+6 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Massachusetts State AGbd_1abb864ead347d592022-03-25 · +3dVerified
California State AGbd_3f19b6e6e347a91c2022-03-23 · +5dCandidate
Maine State AGbd_61155f67c4c7204a2022-03-23 · +5dVerified
Indiana State AGbd_b253d38aa342fb412022-03-23 · +5dVerified

Show 1 more filing ↓up to 5d gap

Montana State AGbd_fa7595d9df0ccd592022-03-23 · +5dVerified by operator

Name: FOLEY & LARDNER LLP
norm: foley lardner
Domain: foley.com

Name: CHARLES SCHWAB & CO., INC.
norm: charles schwab
Domain: schwab.com
Industry: Financial Servicesllm

Discovered: Dec 16, 2021
Breach occurred: May 18, 2021 – Dec 16, 2021
Undetected for: 212 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 23, 2022
Affected individuals: 15state-resident count only
Data types: Identity (basic)Government IDCredentials
Data elements: Social Security number
Attack vector: Misconfiguration
MITRE ATT&CK: T1119 Automated Collection
Regulator citations: Notification Pursuant to N.H. Rev. Stat. § 359-C:20

During the incident: Immediately remediated the technical issue
Initiated a privileged investigation
Mailed written notification to affected consumers
Provide the affected New Hampshire residents with credit monitoring and identity protection services through IdentityForce, at no charge for a period of twenty-four (24) months
Staff a support line to answer any questions individuals may have about this incident or the services available to them
Continue to apply multiple layers of security protections, including 24/7 monitoring of its systems and client accounts for any signs of unusual activity
Changes made: Remediated the technical issue
Continue to apply multiple layers of security protections, including 24/7 monitoring of its systems and client accounts for any signs of unusual activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 weeks(102 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

California State AGMar 23 · first

Maine State AGMar 23 · first

Indiana State AGMar 23 · first

Montana State AGMar 23 · first

Massachusetts State AG+2d

New Hampshire State AG+5d · this page

Pattern: first filing Mar 23 (CA), last Mar 28 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/charles-schwab-20220328.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 28, 2022
Raw hash: 346121a578b3ef2a23d8a472fd68face97f9399b78f5f228c9a32dd38645a7f8

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityFOLEY & LARDNER LLP

Victim entityCHARLES SCHWAB & CO., INC.

Incidentdiscovered Dec 16, 2021

Stated responseImmediately remediated the technical issue

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov