HackingHospitalityTechnologyHospitalityStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

Virgin Hotels Chicago, LLC

bd_93fb84e4708a7790 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 21, 2017

To disclose

6 weeks

Affected

3state residents only

Linked

2 filings

Confidence

66%

Full breach record for Virgin Hotels Chicago, LLC →

Virgin Hotels Chicago, LLC notified the NH AG of a third-party breach involving Sabre/SynXis. Unauthorized access to Sabre's reservation system occurred between Aug 10, 2016 and Mar 9, 2017, exposing payment card data and guest PII for approx 3 NH residents. Virgin engaged forensic investigators and notified law enforcement.

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Incident timeline

undetected · 300 days

discovery → filing · 6 weeks / 45 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 21, 2017

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_2c673c77b52f9eb72017-07-24 · +3dVerified

Name: Virgin Hotels Chicago, LLC
norm: virgin hotels chicago

Name: Virgin Hotels Chicago, LLC
norm: virgin hotels chicago
Industry: HospitalityllmTechnologyllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 21, 2017
Affected individuals: 3state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged an outside forensic investigation firm
Enhanced the security around its access credentials and the monitoring of system activity
Notified law enforcement and the payment card brands
Notified affected individuals via written letter
Changes made: Enhanced the security around access credentials and the monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 21 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-hospitality-virgin-20170721.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 21, 2017
Raw hash: fc841a28e7e8b0c161bf0d9e02c2204767cfde48b8292669855f0e81d0af80f4

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityVirgin Hotels Chicago, LLC

Victim entityVirgin Hotels Chicago, LLC

Incidentdiscovered Jun 6, 2017

Stated responseEngaged an outside forensic investigation firm

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov