PhysicalRetail & ConsumerRetailTheftEmployee Data InvolvedIdentity (basic)Government IDEmploymentMediumContained

W.W. GRAINGER, INC.

bd_933dda5a75b2fa4d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 23, 2017

Filed

Sep 18, 2017

To disclose

26 days

Affected

119state residents only

Linked

8 filings

Confidence

66%

Full breach record for W.W. GRAINGER, INC. →3 incidents on file

W.W. Grainger, Inc. notified the NH Attorney General that a laptop containing personal information of approximately 119 current and former employees (NH residents) was stolen from an employee's vehicle on August 23, 2017. The data included names, contact information, Social Security numbers, and retirement benefits information. The laptop was password-protected and set to auto-wipe. No evidence of unauthorized access was found. Identity protection and credit monitoring services were offered.

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Incident timeline

discovery → filing · 26 days

Aug 23, 2017

Begins

Aug 23, 2017

Discovered

Sep 18, 2017

Filed

vs. sector median

4 wks faster

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

HHS OCRbd_5bf6d6a1d1b607552017-09-18Verified
Washington State AGbd_8607cff885381d4d2017-09-18Candidate
Montana State AGbd_ac98d18c1dadc52f2017-09-18Verified
California State AGbd_65e06fe2ce6752892017-09-19 · +1dVerified

Show 3 more filings ↓up to 4d gap

Massachusetts State AGbd_f196cd845aedd1db2017-09-19 · +1dVerified
Oregon State AGbd_9ca68e4c68eb46f82017-09-20 · +2dVerified
South Carolina State AGbd_260a4c6ff222aef92017-09-22 · +4dVerified

Name: W.W. GRAINGER, INC.
norm: ww grainger
Domain: grainger.com

Name: W.W. GRAINGER, INC.
norm: ww grainger
Domain: grainger.com
Industry: Retail & Consumerllm

Discovered: Aug 23, 2017
Breach occurred: Aug 23, 2017 – Aug 23, 2017
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 18, 2017
Affected individuals: 119state-resident count only
Data types: Identity (basic)Government IDEmployment
Data elements: Social Security numberDate of birth
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: External
Regulator citations: Notified the Office of the Attorney General, Consumer Protection and Antitrust Bureau

During the incident: Reported the theft to police and to the Grainger incident response team
Launched an investigation with the assistance of cybersecurity counsel, outside security experts, and in close cooperation with law enforcement
Disabled the employees network and all other IT credentials
Set the laptop to automatically wipe its contents the next time it connects to the internet
Met with local police and Chicago police department to initiate an alert on the laptop
Set up online resources to monitor for any sales offers related to the laptop
Analyzed the files on the laptop using system back-ups
Offering 12 months of complimentary identity protection and 12 months of complimentary credit monitoring services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

HHS OCRSep 18 · first

Washington State AGSep 18 · first

Montana State AGSep 18 · first

New Hampshire State AGSep 18 · first · this page

California State AG+1d

Massachusetts State AG+1d

Oregon State AG+2d

South Carolina State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/ww-grainger-20170918.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 18, 2017
Raw hash: 5a18db74ce66a354ab934e60f072e5e39a535096af50ccdb6474927ba5d83a74

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityW.W. GRAINGER, INC.

Victim entityW.W. GRAINGER, INC.

Incidentdiscovered Aug 23, 2017

Stated responseReported the theft to police and to the Grainger incident response team

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov