MalwareProfessional ServicesProfessional ServicesRansomwareStolen CredentialsData ExfiltratedRansom DemandedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDCredentialsMediumContained

Outsource Orlando

bd_92a50cb0823574c5 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 24, 2020

Filed

Sep 28, 2020

To disclose

5 weeks

Affected

4state residents only

Linked

2 filings

Confidence

67%

Full breach record for Outsource Orlando →

Outsource, Inc. notified NH AG of a ransomware attack discovered Aug 24, 2020. Systems were encrypted; hacker(s) accessed employee PII (SSN, DL, DOB, credentials). 4 NH residents affected. Law enforcement (Seminole Co. Sheriff, Secret Service) and forensic firm engaged. Credit monitoring offered.

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Incident timeline

discovery → filing · 5 weeks / 35 days

Aug 24, 2020

Discovered

Sep 28, 2020

Filed

vs. sector median

9 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

New Hampshire State AGbd_f6edde5bb16907502020-09-22 · +6dCandidate

Name: Outsource Orlando
norm: outsource orlando
Domain: outsourceorlando.com

Name: Outsource Orlando
norm: outsource orlando
Domain: outsourceorlando.com
Industry: Professional Servicesllm

Discovered: Aug 24, 2020
Materiality determined: —
Notification sent: —
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDCredentials
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified Seminole County Sheriff's OfficeNotified U.S. Secret Service
Initial access: valid_credentials

During the incident: Engaged a cybersecurity firm to assist us
Contacted law enforcement
The breach was stopped
Changes made: Steps have been taken to further strengthen the security of our systems
Making available to you a one-year subscription (at no cost to you) including three (3) credit bureau monitoring, dark web internet monitoring and managed identity fraud services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings

View merged incident ↗

New Hampshire State AGSep 22 · first

New Hampshire State AG+6d · this page

Pattern: first filing Sep 22 (NH), last Sep 28 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/outsource-20200928.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 28, 2020
Raw hash: d34f0526f4eff64616ec315059c37825c0ef6242a5a7b43bcd9667eba23c39fd

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityOutsource Orlando

Victim entityOutsource Orlando

Incidentdiscovered Aug 24, 2020

Stated responseEngaged a cybersecurity firm to assist us

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov