DISTRICT OF COLUMBIAAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedHealth (basic)Identity (basic)MediumResolved

Service Benefits Plan Administrative Services Corp

bd_91b1d21bf921082b · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Jan 8, 2010

To disclose

—

Affected

3,400

Confidence

96%

Full breach record for Service Benefits Plan Administrative Services Corp →2 incidents on file

Service Benefits Plan Administrative Services Corp (a Business Associate in DC) reported to HHS OCR on 2010-01-08 a breach affecting ~3,400 individuals. The BA incorrectly updated contract holders' addresses and mailed PHI — including demographic information, explanations of benefits, clinical information, and diagnoses — to wrong addresses. The breach involved a system error caught in code review. Breached information was on Paper/Films. OCR investigated and verified a proper BA agreement was in place; the BA improved its processes and contracted a new mail address verification vendor.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Jan 8, 2010

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed3,400 affectedView incident

Name: Service Benefits Plan Administrative Services Corp
norm: service benefits plan administrative
Industry: Business Associate

Name: Service Benefits Plan Administrative Services Corp
norm: service benefits plan administrative
Industry: Business Associate
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 3,400nationwide
Data types: Health (basic)Identity (basic)
HHS breach type: Theft
Where the data lived: Paper / films
Covered-entity type: Business associate
Attack vector: Unauthorized Access
Threat actor: Partner
Regulator citations: OCR investigation completed; OCR verified proper BA agreement in place

During the incident: BA updated its processes and created an incident tracking report
New vendor contracted for mail address verification
BA improved code review process to catch system error
BA instituted manual quality review process
Changes made: Updated address update processes
Incident tracking report created
New mail address verification vendor engaged
Code review improvements implemented
Manual quality review process instituted
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jan 8, 2010
Raw hash: 2003cb43f118c5f6f7c17029e278fe9e1e51cbecf462ca24081cf6ffffac9ef4

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Reporting entityService Benefits Plan Administrative Services Corp

Victim entityService Benefits Plan Administrative Services Corp

IncidentUnauthorized Access

Stated responseBA updated its processes and created an incident tracking report

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing