AccidentalHealthcareHealthcareMisdeliveryCustomer Data InvolvedPHIIdentity (basic)Government IDHealth (basic)MediumResolved

Baystate Franklin Medical Center

bd_91661fdc45f2e7e2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 15, 2026

Filed

Feb 19, 2026

To disclose

5 weeks

Affected

1state residents only

Confidence

66%

Baystate Franklin Medical Center notified a patient that their paperwork, including an Authorization of Temporary Involuntary Hospitalization form containing name, address, DOB, MRN, SSN, and mental health treatment details, was inadvertently co-mingled with another patient's discharge paperwork on a mixed-use printer/fax machine on January 13, 2026. The error was discovered on January 15, 2026. The recipient reported the incident and shredded the documents. The organization provided staff re-education and is working with IT on printing workflows. Complimentary identity monitoring was offered.

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Massachusetts clock⏱ MA AG >30d5 weeks discovery → filing

Incident timeline

undetected · 2 days

discovery → filing · 5 weeks / 35 days

Jan 13, 2026

Begins

Jan 15, 2026

Discovered

Feb 19, 2026

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Baystate Franklin Medical Center
norm: baystate franklin medical center

Name: Baystate Franklin Medical Center
norm: baystate franklin medical center
Industry: Healthcarellm

Discovered: Jan 15, 2026
Breach occurred: Jan 13, 2026
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 19, 2026
Affected individuals: 1state-resident count only
Data types: PHIIdentity (basic)Government IDHealth (basic)
Attack vector: Unknown

During the incident: Provided re-education to department staff about carefully reviewing discharge information before giving it to patients
Working with our IT department to ensure proper printing workflow
Changes made: Provided re-education to department staff about carefully reviewing discharge information before giving it to patients
Working with our IT department to ensure proper printing workflow
Offering complimentary two-year membership of Experian’s IdentityWorks Credit 3B
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: MA AG >30d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-242-baystate-franklin-medical-center/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 19, 2026
Raw hash: 51c4b6d45cbdd38088b9d107283a67c47742bc87267e52beb07f8806a51d17f2

Reporting entityBaystate Franklin Medical Center

Victim entityBaystate Franklin Medical Center

Incidentdiscovered Jan 15, 2026

Stated responseProvided re-education to department staff about carefully reviewing discharge information before giving it to patients

ComplianceMA AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov