HackingProfessional ServicesProfessional ServicesStolen CredentialsGlass CeilingSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedActor NamedFinancial accountPIILowContained

Front Door Agency

bd_8f7ea6d2e7294b05 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

May 13, 2024

To disclose

—

Affected

69state residents only

Confidence

67%

Full breach record for Front Door Agency →2 incidents on file

The Front Door Agency, Inc. reported a data security incident involving its vendor, DonorPerfect. A threat actor named "Glass Ceiling" accessed and extracted data from DonorPerfect's databases between November 25 and December 8, 2023. The breach impacted 69 New Hampshire residents, exposing credit card numbers. DonorPerfect is offering one year of identity theft protection and credit monitoring services to affected individuals.

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Incident timeline

Nov 25, 2023

Begins

May 13, 2024

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed69 affectedView incident

Name: Front Door Agency
norm: front door agency
Domain: frontdooragency.org

Name: Front Door Agency
norm: front door agency
Domain: frontdooragency.org
Industry: Professional Servicesllm

Discovered: —
Breach occurred: Nov 25, 2023 – Dec 8, 2023
Materiality determined: —
Notification sent: May 13, 2024
Affected individuals: 69state-resident count only
Data types: Financial accountPII
Attack vector: Third-Party / Supply Chain· Glass Ceiling
MITRE ATT&CK: T1195 Supply Chain CompromiseT1041 Exfiltration Over C2 Channel
Threat actor: Glass CeilingExternalFinancial
Regulator citations: Notified Attorney General John Formella, Office of the Attorney General, Consumer Protection Bureau
Third party: via DonorPerfect
Initial access: supply_chain

During the incident: DonorPerfect is offering one year of identity theft protection and credit monitoring services through IDX
Front Door has reached out to all affected individuals and businesses to notify them of the DonorPerfect data security incident and provided codes from IDX to affected individuals
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/front-door-agency-donorperfect-20240513.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 13, 2024
Raw hash: ce3229d06306d600119a5b97d040c2b3f1d1eef6792335d2ea50854777410e1f

Reporting entityFront Door Agency

Victim entityFront Door Agency

IncidentThird-Party / Supply Chain

Stated responseDonorPerfect is offering one year of identity theft protection and credit monitoring services through IDX

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov