HackingFinancial ServicesFinanceStolen CredentialsDelayed DiscoveryCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Standard Bank

bd_8f3be7f7cfbe8dd7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 4, 2023

Filed

May 31, 2023

To disclose

17 weeks

Affected

8state residents only

Confidence

64%

Dollar Bank, FSB (reporting for predecessor Standard Bank) notified customers of unauthorized access to Standard Bank systems between March 2021 and February 2023. The incident involved intermittent access by an unauthorized third party. Data types impacted included names and government identifiers. Dollar Bank engaged law enforcement and forensic specialists, took systems offline, and offered 12 months of identity monitoring.

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Incident timeline

undetected · 682 days

discovery → filing · 17 weeks / 116 days

Mar 24, 2021

Begins

Feb 4, 2023

Discovered

May 31, 2023

Filed

vs. sector median

+8 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed8 affectedView incident

Name: Dollar Bank, FSB
norm: dollar bank fsb

Name: Standard Bank
norm: standard bank
Industry: Financial Servicesllm

Discovered: Feb 4, 2023
Breach occurred: Mar 24, 2021 – Feb 4, 2023
Undetected for: 682 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 8state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: notifying applicable regulatory authorities
Initial access: valid_credentials

During the incident: Activated our incident response protocols
Taking all Standard Bank systems offline
Worked with law enforcement
Engaged external forensic specialists to investigate the nature and scope of the incident
Changes made: Offering complementary 12 months of identity monitoring services through Kroll
Reviews policies, procedures and processes related to the storage and access of personal information on an ongoing basis
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(116 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-325.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 31, 2023
Raw hash: 90416a71eeaa8244b21071876085b6abcf16d5c70b21b9b81fa9ab4efb393736

Reporting entityDollar Bank, FSB

Victim entityStandard Bank

Incidentdiscovered Feb 4, 2023

Stated responseActivated our incident response protocols

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov