Zenfolio
bd_8f1bba3013c7c5db · schema v1 · pii pii-v1
All records for Zenfolio →Account takeover notice
Zenfolio notified customers of unauthorized access to their accounts. The filing says: “Zenfolio's investigation determined that these unauthorized parties were using passwords and user names stolen or obtained primarily from other web sites that Zenfolio's customers may use.”
Zenfolio, Inc. notified the New Hampshire Attorney General of a security incident affecting one NH resident. Unauthorized parties used credentials stolen from other websites to access customer accounts between Feb 3-17, 2019. Affected data included name, address, email, phone, and ACH bank details. Zenfolio discovered the attempt on Feb 14, 2019, engaged forensic investigators, reset passwords, and implemented stricter password requirements.
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Incident timeline
Feb 3, 2019
Begins
Feb 14, 2019
Discovered
Mar 13, 2019
Filed
vs. sector median
7 wks faster
Evidence ladder
Attacker assertion only. Establishes: claim date, group, alleged victim.
Unlocks: incident narrative, operational impact. Still no compliance clock.
Unlocks: discovery date, data types, affected count, compliance clock.
Unlocks: materiality, stated response, full audit trail. Ceiling removed.