HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedPCIFinancial accountIdentity (basic)LowContained

Sydell Partners

bd_8e1e206e24f03b56 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 19, 2017

To disclose

6 weeks

Affected

17state residents only

Linked

3 filings

Confidence

66%

Full breach record for Sydell Partners →

Sydell Partners notified the NH AG of a third-party breach involving Sabre/SynXis. Unauthorized access to reservation systems occurred between Aug 2016 and Mar 2017, exposing payment card info and guest PII for ~17 NH residents. Notifications mailed July 2017.

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Incident timeline

undetected · 300 days

discovery → filing · 6 weeks / 43 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 19, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_4236d4d4485ea1752017-07-21 · +2dVerified
Montana State AGbd_a5f60b8e211a63ca2017-07-21 · +2dCandidate

Name: Sydell Partners
norm: sydell partners

Name: Sydell Partners
norm: sydell partners
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 21, 2017
Affected individuals: 17state-resident count only
Data types: PCIFinancial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Initiated an investigation into the incident
Communicated extensively with the vendor
Notifying affected individuals via written letter
Changes made: Vendor enhanced security around access credentials
Vendor enhanced monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(43 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

New Hampshire State AGJul 19 · first · this page

Massachusetts State AG+2d

Montana State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sydell-20170719.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 19, 2017
Raw hash: b659895b63f60bf1dfc80f57aeb108323902f584c85f70631863cc8113db42d0

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entitySydell Partners

Victim entitySydell Partners

Incidentdiscovered Jun 6, 2017

Stated responseInitiated an investigation into the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov