AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedGovernment IDIdentity (basic)Health (basic)MediumResolved

METROPOLITAN LIFE INSURANCE CO

bd_8d2cf73d9c0ac01a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 18, 2018

Filed

Nov 16, 2018

To disclose

29 days

Affected

Not disclosed

Confidence

65%

Full breach record for METROPOLITAN LIFE INSURANCE CO →46 incidents on file

On October 18, 2018, Metropolitan Life Insurance Company inadvertently sent an email containing personal information (SSN, DOB, gender, address, insurance coverage) to a Benefits Administrator for another MetLife group customer. The recipient deleted the email. MetLife offered one year of credit monitoring via TransUnion.

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Incident timeline

discovery → filing · 29 days

Oct 18, 2018

Begins

Oct 18, 2018

Discovered

Nov 16, 2018

Filed

vs. sector median

5 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: METROPOLITAN LIFE INSURANCE CO
norm: metropolitan life insurance
Domain: metlife.com

Name: METROPOLITAN LIFE INSURANCE CO
norm: metropolitan life insurance
Domain: metlife.com
Industry: Financial Servicesllm

Discovered: Oct 18, 2018
Breach occurred: Oct 18, 2018
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)Health (basic)
Data elements: Social Security numberDate of birth
Attack vector: Unknown

During the incident: Arranged for enrollment in an online three-bureau credit monitoring service (My TransUnion Monitoring) for one year provided by TransUnion Interactive
Changes made: Taking steps to prevent this from happening again
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 days(29 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-141884
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 16, 2018
Raw hash: da1465777c2908c20d8de859be1e8003092beb56a2c82a9e22a9debb252d8ba6

Reporting entityMETROPOLITAN LIFE INSURANCE CO

Victim entityMETROPOLITAN LIFE INSURANCE CO

Incidentdiscovered Oct 18, 2018

Stated responseArranged for enrollment in an online three-bureau credit monitoring service (My TransUnion Monitoring) for one year provided by TransUnion Interactive

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov