HackingProfessional ServicesHealthcareProfessional ServicesStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Sperian Protection USA Inc.

bd_8bd159330259179a · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 27, 2011

Filed

Mar 15, 2011

To disclose

7 weeks

Affected

1state residents only

Confidence

66%

Mercer Administration, a service of Seabury & Smith, Inc., notified the New Hampshire Attorney General of a breach affecting 1 resident of Sperian Protection USA Inc. On January 27, 2011, a medical insurance carrier user inadvertently accessed a Sperian billing folder containing encrypted personal information (name, SSN, health election premiums). Mercer terminated access and notified Sperian and regulators.

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Incident timeline

discovery → filing · 7 weeks / 47 days

Jan 27, 2011

Begins

Jan 27, 2011

Discovered

Mar 15, 2011

Filed

vs. sector median

12 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Mercer Administration
norm: mercer administration

Name: Sperian Protection USA Inc.
norm: sperian protection usa
Industry: Professional ServicesllmHealthcarellm

Discovered: Jan 27, 2011
Breach occurred: Jan 27, 2011
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 15, 2011
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified state regulators, as appropriate
Initial access: valid_credentials

During the incident: Terminated the unintended carrier access
Investigated and analyzed the potential impact
Notified Sperian, the information owner
Notified state regulators
Notified the three major credit reporting repositories (Experian, Equifax and TransUnion)
Changes made: Providing greater protection for personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(47 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/mercer-administration-20110315.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 15, 2011
Raw hash: fc7740f5fb027824bf48f2dbb527af21818658346a744b56e7764c73d62b5824

Reporting entityMercer Administration

Victim entitySperian Protection USA Inc.

Incidentdiscovered Jan 27, 2011

Stated responseTerminated the unintended carrier access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov