DisclosureLens
HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedFinancial accountFinancial credentialsIdentity (basic)LowContained

The LINE Hotel, Los Angeles

bd_8b517503aebb4f0d · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 21, 2017

To disclose

6 weeks

Affected

Not disclosed

Confidence

65%

The LINE Hotel, Los Angeles notified customers of a data breach involving the Sabre Hospitality Solutions SynXis Central Reservations system. An unauthorized party accessed account credentials, allowing access to payment card information (cardholder name, number, expiration date, and potentially CVV) and reservation details (guest name, email, phone, address) for a subset of reservations. The unauthorized access occurred between August 10, 2016, and March 9, 2017. Sabre notified the hotel on or about June 6, 2017. Social Security numbers and other government IDs were not accessed.

Incident timeline

undetected · 300 days
discovery → filing · 6 weeks / 45 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 21, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.