HackingRetail & ConsumerRetailStolen CredentialsTargetedCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowContained

Century 21 Department Stores, LLC

bd_8a5ab86819183447 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 5, 2019

Filed

Nov 22, 2019

To disclose

17 days

Affected

2state residents only

Linked

3 filings

Confidence

66%

Full breach record for Century 21 Department Stores, LLC →

Century 21 Department Stores, LLC notified the NH Attorney General of a security incident affecting 2 NH residents. Unauthorized code was present on c21stores.com between Aug 27 and Oct 10, 2019, capturing payment card data during checkout. Century 21 removed the code, engaged forensic investigators, and notified affected individuals on Nov 21, 2019.

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Incident timeline

undetected · 70 days

discovery → filing · 17 days

Aug 27, 2019

Begins

Nov 5, 2019

Discovered

Nov 22, 2019

Filed

vs. sector median

6 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_86a4275b1c483d902019-11-21 · +1dCandidate
Massachusetts State AGbd_b1c6b4c813b02ebb2019-11-21 · +1dVerified

Name: Century 21 Department Stores, LLC
norm: century 21 department stores
Domain: c21stores.com

Name: Century 21 Department Stores, LLC
norm: century 21 department stores
Domain: c21stores.com
Industry: Retail & Consumerllm

Discovered: Nov 5, 2019
Breach occurred: Aug 27, 2019 – Oct 10, 2019
Undetected for: 70 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 21, 2019
Affected individuals: 2state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1056 Input CaptureT1074 Data Staged
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: Immediately removed the unauthorized code
Engaged a leading cybersecurity firm to assist with the investigation
Established a dedicated call center for affected individuals
Notified the payment card brands
Changes made: Implemented multifactor authentication
Will continue to look for security enhancements to further protect customer information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 days(17 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGNov 21 · first

Massachusetts State AGNov 21 · first

New Hampshire State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/century-21-department-stores-20191122.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 22, 2019
Raw hash: 3db3ed22a60cca3f33e26576bff49144c8bff06d858b5103696ffa4913e4901b

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityCentury 21 Department Stores, LLC

Victim entityCentury 21 Department Stores, LLC

Incidentdiscovered Nov 5, 2019

Stated responseImmediately removed the unauthorized code

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov