HackingFinancial ServicesFinanceSkimmerCustomer Data InvolvedTargetedIdentity (basic)Financial accountFinancial credentialsLowContained

Santander Bank, N.A.

bd_8a394918eae24713 · schema v1 · pii pii-v1

Severity

Low

Discovered

May 25, 2017

Filed

Jun 19, 2017

To disclose

25 days

Affected

11state residents only

Confidence

66%

Full breach record for Santander Bank, N.A. →24 incidents on file

Santander Bank, N.A. notified the New Hampshire Attorney General of an ATM skimming incident at a Billerica, MA location. The breach compromised personal information (name, card number, expiration, PIN) for 11 New Hampshire residents. Santander closed affected cards, reissued new ones, and enhanced fraud monitoring.

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Incident timeline

discovery → filing · 25 days

May 25, 2017

Discovered

Jun 19, 2017

Filed

vs. sector median

5 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed11 affectedView incident

Name: Santander Bank, N.A.
norm: santander bank na

Name: Santander Bank, N.A.
norm: santander bank na
Industry: Financial Servicesllm

Discovered: May 25, 2017
Materiality determined: —
Notification sent: Jun 14, 2017
Affected individuals: 11state-resident count only
Data types: Identity (basic)Financial accountFinancial credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: external_remote_services

During the incident: The cards for all impacted individuals were immediately closed and new cards were reissued
The Bank is continuing to monitor Santander Bank ATMs and potentially suspicious transactions
Santander has placed additional fraud monitoring on your card
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 days(25 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/santander-20170619.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 19, 2017
Raw hash: 5032c0ae8cefef5193f6c26570986a6f0aa56d2414ee4708dfbfb0173090859d

Reporting entitySantander Bank, N.A.

Victim entitySantander Bank, N.A.

Incidentdiscovered May 25, 2017

Stated responseThe cards for all impacted individuals were immediately closed and new cards were reissued

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov