MalwareEducationEducationRansomwareSupply Chain (3P Vendor)Data ExfiltratedRansom DemandedData EncryptedIdentity (basic)Financial accountLowContained

Jacksonville University

bd_8a2bc742b8bd1c4f · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 16, 2020

Filed

Jan 20, 2021

To disclose

27 weeks

Affected

7state residents only

Linked

3 filings

Confidence

66%

Full breach record for Jacksonville University →3 incidents on file

Jacksonville University notified the New Hampshire Attorney General of a security incident involving Blackbaud, a third-party cloud software provider. A threat actor accessed Blackbaud's network between February 7, 2020, and May 20, 2020, exfiltrating backup files containing names and bank account/routing numbers of 7 New Hampshire residents. Blackbaud paid a ransom and confirmed destruction of stolen files. Jacksonville University mailed notifications to affected individuals on January 19, 2021.

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Incident timeline

undetected · 160 days

discovery → filing · 27 weeks / 188 days

Feb 7, 2020

Begins

Jul 16, 2020

Discovered

Jan 20, 2021

Filed

vs. sector median

+18 wks slower

This filing is one of 3 about the same incident.View merged incident

Part of BLACKBAUD, INC. supply-chain incident (2020) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Indiana State AGbd_2a7d6807fc92cfff2021-01-19 · +1dVerified
Maine State AGbd_6d398319bf647d8b2021-01-19 · +1dCandidate

Name: Jacksonville University
norm: jacksonville university
Domain: ju.edu

Name: Jacksonville University
norm: jacksonville university
Domain: ju.edu
Industry: Educationllm

Discovered: Jul 16, 2020
Breach occurred: Feb 7, 2020 – May 20, 2020
Undetected for: 160 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 19, 2021
Affected individuals: 7state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1195 Supply Chain Compromise
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General Gordon MacDonald
Third party: via Blackbaud
Initial access: supply_chain

During the incident: Conducted its own investigation of the Blackbaud services used by Jacksonville University
Mailed notification letters to the individuals via First Class U.S. Mail or email
Established a dedicated phone number where the individuals may obtain more information
Working with law enforcement (via Blackbaud)
Changes made: Identified and fixed the vulnerability associated with this incident
Implemented several changes that will better protect data
Undertaking additional efforts to improve the security of its environment through enhancements to access management
Network segmentation
Deployment of additional endpoint and network-based platforms
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 weeks(188 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Indiana State AGJan 19 · first

Maine State AGJan 19 · first

New Hampshire State AG+1d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/jacksonville-university-20210120.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 20, 2021
Raw hash: 11a1ed4add0b32ada674560261ad752a4d3533555a540fd4b3acdbe573731af3

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityJacksonville University

Victim entityJacksonville University

Incidentdiscovered Jul 16, 2020

Stated responseConducted its own investigation of the Blackbaud services used by Jacksonville University

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov