HackingRetail & ConsumerRetailStolen CredentialsPhishingData ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Stair Galleries & Restoration Inc.

bd_8a0031576441a321 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 23, 2018

Filed

Mar 15, 2019

To disclose

20 weeks

Affected

5state residents only

Linked

2 filings

Confidence

66%

Full breach record for Stair Galleries & Restoration Inc. →

Stair Galleries & Restoration Inc. notified the NH AG of a data event affecting 5 NH residents. Unauthorized access to an employee email account occurred between June 5 and Oct 23, 2018. Data exposed included names, SSNs, credit card numbers, and financial account info. The company changed passwords, engaged forensic investigators, and provided 2 years of credit monitoring.

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Incident timeline

undetected · 140 days

discovery → filing · 20 weeks / 143 days

Jun 5, 2018

Begins

Oct 23, 2018

Discovered

Mar 15, 2019

Filed

vs. sector median

+13 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_2f5b7c380895b89f2019-03-11 · +4dVerified

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: Stair Galleries & Restoration Inc.
norm: stair galleries restoration
Industry: Retail & Consumerllm

Discovered: Oct 23, 2018
Breach occurred: Jun 5, 2018 – Oct 23, 2018
Undetected for: 140 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 11, 2019
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney GeneralNotified Rhode Island Attorney General
Initial access: valid_credentials

During the incident: Changed the email account password
Reported the incident to local law enforcement
Began working with an outside computer forensics investigator
Providing access to credit monitoring services for two years through TransUnion
Changes made: Implemented multifactor authentication as part of the login process for all employee email accounts
Working to implement additional safeguards and training to its employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(143 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMar 11 · first

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/stair-galleries-20190315.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 15, 2019
Raw hash: faa4f9a0482e67bc819a66d46fb47b5e9dc4291bbfc7b449e0c91e0bdc1552bb

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMullen Coughlin LLC

Victim entityStair Galleries & Restoration Inc.

Incidentdiscovered Oct 23, 2018

Stated responseChanged the email account password

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov