HackingTechnologyRetail & ConsumerInformationSupply Chain (3P Vendor)Customer Data InvolvedPIIIdentity (basic)LowContained

Tool-Flo

bd_8920611ea4b04107 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 16, 2023

Filed

Dec 14, 2023

To disclose

28 days

Affected

2state residents only

Linked

2 filings

Confidence

66%

Full breach record for Tool-Flo →

Tool-Flo notified the NH Attorney General of a third-party data breach involving SignatureIT Ltd., an e-commerce platform provider. On November 16, 2023, SignatureIT detected unusual activity, including a suspicious email, which served as the probable penetration point via their Confluence collaboration platform. Tool-Flo's own systems were not accessed. Approximately 2 New Hampshire residents may have had personal information compromised. Tool-Flo notified affected users, regulators (FBI, CISA, EU GDPR), and credit bureaus.

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Incident timeline

discovery → filing · 28 days

Nov 16, 2023

Discovered

Dec 14, 2023

Filed

vs. sector median

9 wks faster

This filing is one of 2 filings about the same incident.View merged incident

Part of SignatureIT Ltd. supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_305f8f2ed3e9b0c82023-12-15 · +1dCandidate

Name: Tool-Flo
norm: tool flo

Name: Tool-Flo
norm: tool flo
Industry: TechnologyllmRetail & Consumerllm

Discovered: Nov 16, 2023
Materiality determined: —
Notification sent: Dec 6, 2023
Affected individuals: 2state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: External
Regulator citations: Notified the U.S. Federal Bureau of InvestigationNotified the Cybersecurity and Infrastructure Security Agency (CISA)Notified applicable U.S. state agenciesNotified the E.U. under the General Data Protection Regulation
Third party: via SignatureIT Ltd.
Initial access: phishing_link

During the incident: Notified all known U.S. users registered with the e-commerce platform
Sent notifications to relevant regulators including the FBI and CISA
Notified the nationwide consumer reporting agencies
Continues to monitor this incident and its effect on its customer community
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGDec 14 · first · this page

Maine State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/tool-flo-20231214.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 14, 2023
Raw hash: e8ee78777d0149941bec8582be00d7b908955195586250cb5312763367efb222

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityTool-Flo

Victim entityTool-Flo

Incidentdiscovered Nov 16, 2023

Stated responseNotified all known U.S. users registered with the e-commerce platform

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov