Social EngineeringHealthcareProfessional ServicesHealthcarePhishingStolen CredentialsTargetedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDMediumContained

American Medical Response, Inc.

bd_87f71ca6013ccc96 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 25, 2018

Filed

Jun 17, 2019

To disclose

38 weeks

Affected

331state residents only

Linked

6 filings

Confidence

64%

Full breach record for American Medical Response, Inc. →3 incidents on file

American Medical Response, Inc. (AMR) notified the NH AG of a security incident where phishing emails led to unauthorized access to employee email accounts. The incident affected approximately 331 New Hampshire residents, exposing names, addresses, DOB, SSNs, and driver's license numbers. AMR reset credentials, engaged forensic investigators, and offered one year of identity protection services.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1 days

discovery → filing · 38 weeks / 265 days

Sep 24, 2018

Begins

Sep 25, 2018

Discovered

Jun 17, 2019

Filed

vs. sector median

+26 wks slower

This filing is one of 6 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (5) · sorted by filing gap

Oregon State AGbd_a87e69d590797beb2019-06-11 · +6dVerified by operator
California State AGbd_bade1619de5c04c62019-06-11 · +6dVerified
Massachusetts State AGbd_16a88aa0aefc01d42019-05-09 · +39dVerified
Montana State AGbd_d6b391685c9e40842019-05-09 · +39dCandidate

Show 1 more filing ↓up to 42d gap

HHS OCRbd_16fdace0cb1a563d2019-05-06 · +42dVerified

Name: Cooley LLP
norm: cooley

Name: American Medical Response, Inc.
norm: american medical response
Industry: HealthcarellmProfessional Servicesllm

Discovered: Sep 25, 2018
Breach occurred: Sep 24, 2018 – Sep 25, 2018
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Jun 7, 2019
Affected individuals: 331state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: phishing_link

During the incident: Initiating an internal investigation
Retaining a top forensic investigator to assist in the investigation
Reset all user credentials
Implemented additional information technology measures
Contacted law enforcement
Changes made: Implemented additional information technology measures designed to help prevent this type of incident from reoccurring in the future
Offering one (1) year of complimentary identity protection services
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 38 weeks(265 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 6 filings · 6 states

View merged incident ↗

HHS OCRMay 6 · first

Massachusetts State AG+3d

Montana State AG+3d

Oregon State AG+36d

California State AG+36d

New Hampshire State AG+42d · this page

Pattern: first filing May 6 (TX), last Jun 17 (NH) — a 42-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/american-medical-response-20190617.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 17, 2019
Raw hash: 40ea82509a02ece604943d6fba61a8a53980ef9ae73cdfb6299966d6ce48e64e

Linked disclosures

Regulatory filings (5) · sorted by filing gap

Reporting entityCooley LLP

Victim entityAmerican Medical Response, Inc.

Incidentdiscovered Sep 25, 2018

Stated responseInitiating an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov