AccidentalTechnologyInformationMisdeliveryCustomer Data InvolvedPIIIdentity (basic)LowResolved

Dialpad

bd_8759faae6c679261 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Mar 28, 2023

To disclose

—

Affected

6state residents only

Linked

2 filings

Confidence

65%

Full breach record for Dialpad →2 incidents on file

Dialpad, a unified communications software provider, notified the New Hampshire Attorney General of a data incident involving 6 New Hampshire residents. Between July 4 and July 6, 2022, a product update error in the fax service caused recently received faxes to be displayed to unintended users. Dialpad disabled the service, reverted the update, and offered 12 months of credit monitoring to affected individuals.

J jump to incidentP pin to compareR raw source

Incident timeline

Jul 4, 2022

Begins

Mar 28, 2023

Filed

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Montana State AGbd_b6f81aad79b9a39a2023-03-24 · +4dCandidate

Name: Dialpad
norm: dialpad
Domain: dialpad.com

Name: Dialpad
norm: dialpad
Domain: dialpad.com
Industry: Technologyllm

Discovered: —
Breach occurred: Jul 4, 2022 – Jul 6, 2022
Materiality determined: —
Notification sent: Mar 16, 2023
Affected individuals: 6state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Misconfiguration
MITRE ATT&CK: T1119 Automated Collection

During the incident: Immediately disabled fax service
Reverted the erroneous product update
Restored access to affected faxes
Offered complimentary identity theft and credit monitoring services for twelve (12) months through Kroll
Changes made: Steps taken to prevent such an error from occurring in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGMar 24 · first

New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/dialpad-20230328.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 28, 2023
Raw hash: 603f0ec991065b62886ad5607d64431f908d0dcb689a36a31b8a3a7b2a12788f

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityDialpad

Victim entityDialpad

IncidentMisconfiguration

Stated responseImmediately disabled fax service

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov