DisclosureLens
AccidentalTechnologyInformationMisdeliveryCustomer Data InvolvedPIIIdentity (basic)LowResolved

Dialpad

bd_8759faae6c679261 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jul 6, 2023

Filed

Mar 28, 2023

To disclose

—

Affected

6state residents only

Linked

2 filings

Confidence

65%
Full breach record for Dialpad →2 incidents on file

Dialpad, a unified communications software provider, notified the New Hampshire Attorney General of a data incident involving 6 New Hampshire residents. Between July 4 and July 6, 2023, a product update error in the fax service caused recently received faxes to be displayed to unintended users. Dialpad disabled the service, reverted the update, and offered 12 months of credit monitoring to affected individuals.

Incident timeline — partial

? — ?

Breach window unknown

Mar 28, 2023

Filed

—

Corroborated · see linked filings

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Filing propagation · 2 filings · 2 states

View merged incident ↗
Montana State AGMar 24 · first
New Hampshire State AG+4d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.