DisclosureLens
HackingProfessional ServicesProfessional ServicesPhishingStolen CredentialsTargetedData ExfiltratedIdentity (basic)Government IDCriticalContained

Arden Claims Service, LLC

bd_86eb8d0d34d70047 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Jul 19, 2024

Filed

Aug 19, 2024

To disclose

4 weeks

Affected · nationwide

138,89037 in this filing

Confidence

65%
Full breach record for Arden Claims Service, LLC →2 incidents on file

Arden Claims Service, LLC reported an external system breach (hacking) affecting 138,890 individuals, including 37 Maine residents. The incident involved unauthorized access to an email account via phishing, occurring between October 3 and 17, 2023, and discovered on July 19, 2024. Personal information, including names and government identifiers, was compromised. Arden engaged cybersecurity experts, notified the FBI, and offered 12 months of credit monitoring and identity protection services.

Maine clockDiscovered Jul 19, 2024 → Filed with AG Aug 19, 202431d ⏱ ME AG >30d4 weeks discovery → filing
⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 290 days
discovery → filing · 4 weeks / 31 days

Oct 3, 2023

Begins

Jul 19, 2024

Discovered

Aug 19, 2024

Filed

vs. sector median

13 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed138,890 affectedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.