Europ Assistance South Africa
bd_8624719da54e1639 · schema v1 · pii pii-v2
Full breach record for Europ Assistance South Africa →Threat-actor claim — not a regulatory filing
This row is a claim by the ransomware group Thegentlemen on its public extortion blog. It has not been validated by the victim or any regulator. Treat attribution and counts as the threat actor's assertion until a regulatory filing or victim disclosure corroborates them.
Source: Ransomware.live
Post text · scraped from the leak site
europassistance.co.za Europ Assistance South Africa South African emergency-assistance and insurance-administration company founded 1984 in Roodepoort, Gauteng — ~500 staff, FSCA licensed (FSP 5001), Level 1 B-BBEE, handling 1.3M calls/yr through 8,000+ providers. Key structural change: it completed a management buyout from French parent Europ Assistance (Generali Group) in late 2023 and rebranded to AZOZA in Oct 2025 — no longer part of the global Europ Assistance network (which itself merged into Generali's Redion platform in 2026). Services: roadside assistance, home emergency callouts, travel/motor claims administration, funeral cover, and white-label BPO for underwriters (Regent, Old Mutual, ABSA, Santam, Profmed, BMW, Eqstra). Led by CEO Lynette Mutsekwa (since 2023), CCO Nelson Soares. Reputation is split: B2B clients and 8,000 supplier-partners rate them well (12–20-year relationships)
J jump to incidentP pin to compareR raw source
Incident timeline — mostly unverified
? — ?
Breach window unknown
Oct 14, 2026
Claim posted
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No filing yet · watching
Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.
Claim → filing
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Compliance clock
Not assessable
Evidence ladder
Attacker assertion only. Establishes: claim date, group, alleged victim.
Unlocks: incident narrative, operational impact. Still no compliance clock.
Unlocks: discovery date, data types, affected count, compliance clock.
Unlocks: materiality, stated response, full audit trail. Ceiling removed.
No regulatory filing corroborates this yet — it is the attacker's own assertion. Watch this entity to be notified the moment a filing corroborates or contradicts it.
Source ceiling
- actor name
- victim claim
- ransom/leak status
- discovery date
- materiality
- notification
- affected count
- confirmed data types
- compliance clock
The ✕ fields stay blank until a regulatory filing or victim disclosure lands.
thegentlemen
According to ransomware.live, The Gentlemen is a RaaS group that emerged in July–August 2025, rapidly claiming over 320 victims across 17+ countries by offering affiliates a 90% revenue share, deploying a Go-based locker against Windows, Linux, NAS, and BSD systems; a compromised C2 server in 2026 revealed more than 1,570 linked victims.