Social EngineeringTechnologyInformationPhishingEmployee Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

MAM Software, Inc.

bd_85fce678dc7e9cc7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 7, 2017

Filed

Feb 14, 2017

To disclose

7 days

Affected · nationwide

813 in this filing

Linked

2 filings

Confidence

66%

Full breach record for MAM Software, Inc. →

MAM Software, Inc. experienced a phishing incident on February 7, 2017, where an employee responded to a fraudulent email requesting W-2 forms. Personal information including names, addresses, wages, and social security numbers of approximately 81 individuals (3 New Hampshire residents) was disclosed. The company notified law enforcement and offered identity theft protection services.

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Incident timeline

discovery → filing · 7 days

Feb 7, 2017

Begins

Feb 7, 2017

Discovered

Feb 14, 2017

Filed

vs. sector median

18 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_a4601065397e51b42017-02-15 · +1dVerified

Name: MAM Software, Inc.
norm: mam software
Domain: mamsoftware.com

Name: MAM Software, Inc.
norm: mam software
Domain: mamsoftware.com
Industry: Technologyllm

Discovered: Feb 7, 2017
Breach occurred: Feb 7, 2017
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 81state + nationwide
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing Link
Threat actor: ExternalFinancial
Regulator citations: Notified local policeNotified the Federal Bureau of InvestigationNotified the IRS
Initial access: phishing_link

During the incident: Contacted local police and the Federal Bureau of Investigation to inform them of the incident
Offering all those that may have been affected complimentary identity theft protection
Revisited our internal processes and are in the process of reinforcing our personal information security practices and training for those at the company with access to employee-related personally identifiable information
Changes made: Reinforcing our personal information security practices and training for those at the company with access to employee-related personally identifiable information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 days(7 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGFeb 14 · first · this page

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/mam--software-20170214.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 14, 2017
Raw hash: 74c8d975d8540169d9dadd8b6bbac9a54a423923a6573c6f59dfca5fa9178475

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMAM Software, Inc.

Victim entityMAM Software, Inc.

Incidentdiscovered Feb 7, 2017

Stated responseContacted local police and the Federal Bureau of Investigation to inform them of the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov