DisclosureLens
HackingFinancial ServicesFinanceCustomer Data InvolvedGovernment IDIdentity (basic)MediumContained

Root Insurance Company

bd_85acd966d160016f · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 28, 2021

Filed

Mar 4, 2021

To disclose

5 weeks

Affected

Not disclosed

Linked

5 filings

Confidence

65%
Full breach record for Root Insurance Company

Root Insurance Company identified unusual account creation patterns on January 28, 2021, with activity believed to have started in the preceding week. Attackers created accounts for individuals with no prior relationship to Root using names and dates of birth not obtained from Root to generate insurance quotes. This triggered an application prefill process that populated driver's license numbers, dates of birth, and vehicle information (VIN, year, make, model) in the accounts. Root notified law enforcement, stopped suspicious quote/purchase activity, and implemented additional security measures. Affected individuals were offered one year of Experian IdentityWorks.

Incident timeline

undetected · 7 days
discovery → filing · 5 weeks / 35 days

Jan 21, 2021

Begins

Jan 28, 2021

Discovered

Mar 4, 2021

Filed

vs. sector median

3 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Filing propagation · 5 filings · 5 states

View merged incident ↗
Illinois State AGJan 1 · first
California State AG+62d · this page

Pattern: first filing Jan 1 (IL), last Mar 4 (CA) — a 62-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.