HackingRetail & ConsumerRetailSQL InjectionCapture Stored DataData ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountAuthenticationHighContained

Twin America LLC

bd_826b8fb0d75d1318 · schema v1 · pii pii-v1

Severity

High

Discovered

Oct 25, 2010

Filed

Dec 9, 2010

To disclose

6 weeks

Affected · nationwide

110,000300 in this filing

Confidence

65%

Full breach record for Twin America LLC →2 incidents on file

Twin America LLC d/b/a CitySights NY notified NH AG of a SQL injection breach affecting ~110,000 customers. Unauthorized access occurred Sept 26-Oct 19, 2010. Data exposed: names, addresses, emails, credit card numbers, CVV2. 300 NH residents affected. Notification sent Dec 10, 2010. Kroll engaged for forensics.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 29 days

discovery → filing · 6 weeks / 45 days

Sep 26, 2010

Begins

Oct 25, 2010

Discovered

Dec 9, 2010

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed110,000 affectedView incident

Name: Edwards Angell Palmer & Dodge
norm: edwards angell palmer dodge
Domain: twin.so

Name: Twin America LLC
norm: twin america
Also named: Twin America LLCdba oflegal entity
CitySights NYdba oftrade name
Industry: Retail & Consumerllm

Discovered: Oct 25, 2010
Breach occurred: Sep 26, 2010 – Oct 19, 2010
Undetected for: 29 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 10, 2010
Affected individuals: 110,000state + nationwide
Data types: Identity (basic)Financial accountAuthentication
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General's Office
Initial access: exploit_public_facing

During the incident: Filed a complaint with the FBI Internet Crime Complaint Center
Investigated the situation
Engaged our law firm to oversee forensics, coordinate appropriate data breach response, and advise on legal obligations under applicable state and federal laws
Engaged Kroll, Inc. to investigate the incident to determine the extent of the unauthorized access or acquisition
Committed to notify and offer solutions to the affected individuals
Notified its credit card processors and the credit card brands
Prepared notices for distribution to individuals and governmental authorities explaining the incident and the steps undertaken to protect affected individuals
Changes made: Increasing the profile of data security issues within the Company at all levels, up to and including senior management
All administrative level passwords were changed and enforced with stronger complexity rules
Access to the admin panel and server was restricted to a limited number of approved IP addresses
Identified database scripting vulnerabilities were remediated and an applications firewall was installed to prevent further attacks
An independent penetration test was conducted and is being reviewed for any potential recommendations
External penetration test of the hosted site was conducted and identified
Reconfigured its systems so that transactions will be processed without storing credit card data on the Company’s servers
Working with Kroll to further enhance network security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/twin-america-20101209.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 9, 2010
Raw hash: d637cb8fb31e3dfb6134d1d8d50dae5b0197d755dd311d5b77987a8b2aed8bb5

Reporting entityEdwards Angell Palmer & Dodge

Victim entityTwin America LLC

Incidentdiscovered Oct 25, 2010

Stated responseFiled a complaint with the FBI Internet Crime Complaint Center

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov