MisuseTelecom & MediaInformationPrivilege AbuseEmployee Data InvolvedTargetedIdentity (basic)Government IDFinancial accountMediumContained

Suddenlink Communications

bd_8249451aca272058 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 24, 2012

Filed

Mar 23, 2012

To disclose

28 days

Affected

5state residents only

Confidence

66%

Full breach record for Suddenlink Communications →

Suddenlink Communications reported a data security incident involving a former employee who obtained personal information of current and former employees (including those of AAT Communications) between May and July 2006. The data included names, SSNs, DOBs, and banking info. The incident was discovered in Feb 2012 via law enforcement. 5 NH residents were affected. Suddenlink offered 2 years of identity theft protection.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 2104 days

discovery → filing · 28 days

May 22, 2006

Begins

Feb 24, 2012

Discovered

Mar 23, 2012

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed5 affectedView incident

Name: Suddenlink Communications
norm: suddenlink communications
Domain: suddenlink.com

Name: Suddenlink Communications
norm: suddenlink communications
Domain: suddenlink.com
Industry: Telecom & Mediallm

Discovered: Feb 24, 2012
Breach occurred: May 22, 2006 – Jul 21, 2006
Undetected for: 2,104 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 23, 2012
Affected individuals: 5state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: InternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney GeneralCooperating with law enforcement officials in Overland Park, KS
Initial access: insider_action

During the incident: Working diligently with law enforcement officials to investigate the unauthorized activity
Offering two years of identity theft protection services to affected individuals
Changes made: Implemented additional controls to improve the security of employee personal information
Continuing to review its security processes and take appropriate actions to minimize the risk of personal information being compromised in the future
Continuing to remediate the method of unauthorized access
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/suddenlink-20120323.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 23, 2012
Raw hash: 22f0d17f857587c4d4944ba6e507b39b46f1c62c1a9121b3890310bb7fe12d22

Reporting entitySuddenlink Communications

Victim entitySuddenlink Communications

Incidentdiscovered Feb 24, 2012

Stated responseWorking diligently with law enforcement officials to investigate the unauthorized activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov