HackingFinancial ServicesFinanceStolen CredentialsSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedGovernment IDIdentity (basic)Health (basic)MediumContained

Caring Communities Shared Services, Ltd.

bd_81ed7e81cdbd7a21 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Dec 4, 2020

Filed

Jan 14, 2022

To disclose

14 months

Affected

4state residents only

Linked

2 filings

Confidence

67%

Full breach record for Caring Communities Shared Services, Ltd. →2 incidents on file

Caring Communities Shared Services, Ltd. notified the NH AG of a security incident involving its third-party cloud hosting vendor, Netgain. The incident, discovered on Dec 4, 2020, resulted in unauthorized access to customer data including names, SSNs, and medical history. 4 NH residents were affected. Caring Communities replaced Netgain, migrated data, and provided credit monitoring.

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Incident timeline

discovery → filing · 14 months / 406 days

Dec 4, 2020

Discovered

Jan 14, 2022

Filed

vs. sector median

+49 wks slower

This filing is one of 2 about the same incident.View merged incident

Part of Netgain Networks supply-chain incident (2021) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

California State AGbd_d7d9679bbca3172a2022-01-14Candidate

Name: Caring Communities Shared Services, Ltd.
norm: caring communities shared

Name: Caring Communities Shared Services, Ltd.
norm: caring communities shared
Industry: Financial Servicesllm

Discovered: Dec 4, 2020
Materiality determined: —
Notification sent: Jan 14, 2021
Affected individuals: 4state-resident count only
Data types: Government IDIdentity (basic)Health (basic)
Data elements: Social Security number
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain Compromise
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Third party: via Netgain
Initial access: supply_chain

During the incident: Engaged a law firm specializing in cybersecurity and data privacy to investigate further
Retained a data mining company to analyze the records at issue
Replaced Netgain as its hosting vendor
Migrated its environment and data to another service provider
Arranged for free credit monitoring services for all potentially affected individuals
Changes made: Migrated its environment and data to another service provider
Reviewing and altering policies and procedures relating to the security of its systems and servers
Reviewing information life cycle management
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 months(406 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

California State AGJan 14 · first

New Hampshire State AGJan 14 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/caring-communities-shared-services-20220114.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 14, 2022
Raw hash: 9234ec1fef319ab4194f396b71f09a5462ac03dd98dfbcb23cd3ed3fda121db4

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCaring Communities Shared Services, Ltd.

Victim entityCaring Communities Shared Services, Ltd.

Incidentdiscovered Dec 4, 2020

Stated responseEngaged a law firm specializing in cybersecurity and data privacy to investigate further

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov