HackingFinancial ServicesFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

MassMutual Ascend Life Insurance Company

bd_80ce89a868e7f51b · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 31, 2023

Filed

Sep 14, 2023

To disclose

15 weeks

Affected

Not disclosed

Linked

2 filings

Confidence

65%

Full breach record for MassMutual Ascend Life Insurance Company →2 incidents on file

Pension Benefit Information (PBI), a third-party service provider for MassMutual Ascend, Annuity Investors, and Manhattan National Life Insurance, experienced a data breach via the MOVEit Transfer software vulnerability. An unauthorized third party accessed PBI's servers on May 29-30, 2023, and downloaded data including names, SSNs, DOBs, gender, zip codes, and policy numbers. PBI patched servers, investigated, and offered 24 months of credit monitoring via Kroll.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 2 days

discovery → filing · 15 weeks / 106 days

May 29, 2023

Begins

May 31, 2023

Discovered

Sep 14, 2023

Filed

vs. sector median

+6 wks slower

This filing is one of 2 about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Delaware State AGbd_9b4ff371ed65a0f42023-08-23 · +22dCandidate

Name: MassMutual Ascend Life Insurance Company
norm: massmutual ascend life insurance

Name: MassMutual Ascend Life Insurance Company
norm: massmutual ascend life insurance
Industry: Financial Servicesllm

Discovered: May 31, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1195 Supply Chain CompromiseT1041 Exfiltration Over C2 Channel
Threat actor: External
Third party: via Progress Software
Initial access: supply_chain

During the incident: Patched servers
Investigated the nature and scope of the MOVEit vulnerability’s impact on our systems
Assessed the security of our systems
Notified potentially affected customers and individuals associated with those customers
Offering 24 months of complimentary credit monitoring and identity restoration services through Kroll
Changes made: Reviewing and enhancing our information security policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 weeks(106 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Delaware State AGAug 23 · first

California State AG+22d · this page

Pattern: first filing Aug 23 (DE), last Sep 14 (CA) — a 22-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-573293
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 14, 2023
Raw hash: 7c77a559601211f9bd3ebecbc58f925a01861ff5ef54dcf5f9def923446ab9fd

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityMassMutual Ascend Life Insurance Company

Victim entityMassMutual Ascend Life Insurance Company

Incidentdiscovered May 31, 2023

Stated responsePatched servers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov