AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedPIIIdentity (basic)Government IDFinancial accountMediumResolved

Axos Bank

bd_801695227704b911 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 25, 2023

Filed

Dec 12, 2023

To disclose

7 weeks

Affected

1state residents only

Linked

2 filings

Confidence

65%

Full breach record for Axos Bank →

Axos Bank notified Montana residents that on October 25, 2023, an employee inadvertently emailed a customer's credit report to another client. Disclosed data included name, address, SSN, credit score, and account numbers. The unintended recipient deleted the email. Axos provided 24 months of credit monitoring via Equifax.

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Incident timeline

discovery → filing · 7 weeks / 48 days

Oct 25, 2023

Begins

Oct 25, 2023

Discovered

Dec 12, 2023

Filed

vs. sector median

2 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_c0b6bd49fb9954002023-12-15 · +3dVerified

Name: Axos Bank
norm: axos bank
Domain: axosbank.com

Name: Axos Bank
norm: axos bank
Domain: axosbank.com
Industry: Financial Servicesllm

Discovered: Oct 25, 2023
Breach occurred: Oct 25, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 12, 2023
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Unknown
MITRE ATT&CK: T1535 Untrusted Web-hosting

During the incident: Investigated the incident
Providing access to twenty-four (24) months of credit monitoring and identity protection services through Equifax at no cost
Changes made: Reviewing and enhancing existing policies and procedures to reduce the likelihood of a similar future event
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(48 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGDec 12 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/Consumer-notification-letter-940.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 12, 2023
Raw hash: cb82d916888328dddcb9de87d74bc0097cae1c27f6be0db2b7150ae3a8fe8da3

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityAxos Bank

Victim entityAxos Bank

Incidentdiscovered Oct 25, 2023

Stated responseInvestigated the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov