PhysicalFinancial ServicesHealthcareFinanceTheftCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)MediumContained

AppleCare Insurance Services, Inc.

bd_7fd8fd0ab0b3233e · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Feb 28, 2014

To disclose

—

Affected

Not disclosed

Confidence

66%

AppleCare Insurance Services, Inc. reported the theft of a licensed insurance agent's laptop on January 1, 2014. The device contained personal information including names, dates of birth, Social Security numbers (Medicare Health Insurance Claim Numbers), and addresses. No financial or credit card data was involved. The company investigated, filed a police report, and offered one year of identity theft protection services to affected individuals.

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Incident timeline

Jan 1, 2014

Begins

Feb 28, 2014

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: AppleCare Insurance Services, Inc.
norm: applecare insurance services
Domain: apple.com

Name: AppleCare Insurance Services, Inc.
norm: applecare insurance services
Domain: apple.com
Industry: Financial ServicesllmHealthcarellm

Discovered: —
Breach occurred: Jan 1, 2014
Materiality determined: —
Notification sent: —
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDHealth (basic)
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium

During the incident: Investigated the matter and reviewed the backed-up contents of the laptop computer’s hard drive
Filed a police report
Will take appropriate employment actions against the agent at issue
Offering one year of free LifeLock Identity Theft Protection Services
Established a dedicated toll-free hotline
Changes made: Reinforcing existing policies and practices with employees
Evaluating additional safeguards to help prevent a similar incident from occurring in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-44302
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 28, 2014
Raw hash: 29e545ac63024ec97e64f5b6daff5400226d0a642b93b304e726d00c2e58cd84

Reporting entityAppleCare Insurance Services, Inc.

Victim entityAppleCare Insurance Services, Inc.

IncidentUnknown

Stated responseInvestigated the matter and reviewed the backed-up contents of the laptop computer’s hard drive

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov