HackingHealthcareHealthcareStolen CredentialsData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDPHIHealth (basic)MediumContained

Sweetser

bd_7f672da25d1753c4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 24, 2019

Filed

Oct 27, 2019

To disclose

18 weeks

Affected

327state residents only

Linked

3 filings

Confidence

69%

Full breach record for Sweetser →3 incidents on file

Sweetser, a nonprofit mental health provider, notified the NH Attorney General that unauthorized access to an employee's email account on June 24, 2019, potentially exposed personal and health information of 327 New Hampshire residents. The incident involved valid credential compromise leading to email collection. Sweetser engaged forensic investigators, notified the FBI and OCR, and offered credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 18 weeks / 125 days

Jun 24, 2019

Begins

Jun 24, 2019

Discovered

Oct 27, 2019

Filed

vs. sector median

+7 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_7c9f17f4dc175d062019-10-28 · +1dVerified
Montana State AGbd_8318f598bd4694672019-10-25 · +2dCandidate

Name: Sweetser
norm: sweetser

Name: Sweetser
norm: sweetser
Industry: Healthcarellm

Discovered: Jun 24, 2019
Breach occurred: Jun 24, 2019
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 25, 2019
Affected individuals: 327state-resident count only
Data types: Identity (basic)Government IDPHIHealth (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: reported the incident to law enforcementprovided notification of the incident to the U.S. Department of Health and Human Services’ Office for Civil Rights (“OCR”)notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Took measures to secure its email system
Launched an investigation with the assistance of a digital forensics firm
Reported the incident to law enforcement
Provided notification of the incident to the U.S. Department of Health and Human Services’ Office for Civil Rights (“OCR”)
Notified affected New Hampshire residents
Offered twelve (12) months of complimentary credit monitoring and identity protection services through Experian
Changes made: Implemented enhanced security measures applicable to our email system
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 18 weeks(125 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGOct 25 · first

New Hampshire State AG+2d · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sweetser-20191027.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 27, 2019
Raw hash: f9cd7371ed5fccf19920e651d0ef953a15a679d7b85fa93927770c17c2a38504

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entitySweetser

Victim entitySweetser

Incidentdiscovered Jun 24, 2019

Stated responseTook measures to secure its email system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov