HackingTechnologyHealthcareInformationStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDHighContained

NextGen Healthcare, Inc.

bd_7e4510c6361c4a71 · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 30, 2023

Filed

May 3, 2023

To disclose

5 weeks

Affected

21,981state residents only

Linked

10 filings

Confidence

69%

Full breach record for NextGen Healthcare, Inc. →4 incidents on file

NextGen Healthcare, Inc. reported unauthorized access to NextGen Office system between March 29 and April 14, 2023. An unknown third party used stolen client credentials to access personal information (name, DOB, address, SSN) of 21,981 Washington residents. NextGen engaged forensic experts, reset passwords, contacted law enforcement, and offered 24 months of credit monitoring.

J jump to incidentP pin to compareR raw source

Washington clock⏱ WA AG >30d5 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 1 days

discovery → filing · 5 weeks / 34 days

Mar 29, 2023

Begins

Mar 30, 2023

Discovered

May 3, 2023

Filed

vs. sector median

14 wks faster

This filing is one of 10 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (9) · sorted by filing gap

Oregon State AGbd_7a7f5ee7fb7c68c82023-05-04 · +1dVerified
Massachusetts State AGbd_cb147102a31ff68e2023-05-02 · +1dVerified
New Hampshire State AGbd_5e938c6c211b169d2023-05-05 · +2dVerified
Maine State AGbd_67403124c4531ddc2023-05-05 · +2dVerified

Show 5 more filings ↓up to 6d gap

California State AGbd_f1137d837aea9e062023-05-05 · +2dVerified
Montana State AGbd_03d4dffa3da1766c2023-04-28 · +5dCandidate
Delaware State AGbd_1c6d555d72e68d6f2023-04-28 · +5dVerified
Indiana State AGbd_39b7a6131297a6dc2023-04-28 · +5dVerified
Vermont State AGbd_33ab8daf3c08c2562023-04-27 · +6dVerified

Name: SHEPPARD, MULLIN, RICHTER & HAMPTON LLP
norm: sheppard mullin richter hampton

Name: NextGen Healthcare, Inc.
norm: nextgen healthcare
Industry: TechnologyllmHealthcarellm

Discovered: Mar 30, 2023
Breach occurred: Mar 29, 2023 – Apr 14, 2023
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Apr 28, 2023
Affected individuals: 21,981state-resident count only
Data types: Identity (basic)Government ID
Data elements: NameSocial Security numberDate of birth
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoing
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Washington Office of the Attorney General
Initial access: valid_credentials

During the incident: Launched an investigation with the help of leading third-party forensic experts
Resetting passwords
Reinforcing the security of our systems
Contacted law enforcement
Changes made: Offering impacted individuals 24 months of free fraud detection monitoring and identity theft protection through Experian’s IdentityWorksSM product
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(34 days from discovery to filing)
Compliance flags: WA AG >30d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 10 states

View merged incident ↗

Vermont State AGApr 27 · first

Montana State AG+1d

Delaware State AG+1d

Indiana State AG+1d

Massachusetts State AG+5d

Washington State AG+6d · this page

Oregon State AG+7d

New Hampshire State AG+8d

Maine State AG+8d

California State AG+8d

Pattern: first filing Apr 27 (VT), last May 5 (CA) — a 8-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA22991.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 3, 2023
Raw hash: 0475f0855f6ff6a938c3ce48b6a5ee8e0d5210d9a044c1547de8dcfe0eabc620

Linked disclosures

Regulatory filings (9) · sorted by filing gap

Reporting entitySHEPPARD, MULLIN, RICHTER & HAMPTON LLP

Victim entityNextGen Healthcare, Inc.

Incidentdiscovered Mar 30, 2023

Stated responseLaunched an investigation with the help of leading third-party forensic experts

ComplianceWA AG >30d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com