MalwareRetail & ConsumerTransportation & LogisticsRetailRansomwareData ExfiltratedCustomer Data InvolvedSupply Chain (3P Vendor)Identity (basic)Government IDFinancial accountMediumContained

U-Haul Co. of California

bd_7d7eb72feafa1678 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Dec 12, 2017

To disclose

—

Affected

1state residents only

Linked

2 filings

Confidence

66%

U-Haul Co. of California notified the NH Attorney General of a malware incident at an independent dealer, Solo Tire, affecting one NH resident. Data accessed included PII, driver's license, and payment card info. Incident occurred Jan-Oct 2017. Notifications sent Dec 12, 2017.

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Incident timeline

Jan 10, 2017

Begins

Dec 12, 2017

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_618ce3831e44865a2017-12-12Verified

Name: U-Haul Co. of California
norm: u-haul co of california

Name: U-Haul Co. of California
norm: u-haul co of california
Industry: Retail & ConsumerllmTransportation & Logisticsllm

Discovered: —
Breach occurred: Jan 10, 2017 – Oct 16, 2017
Materiality determined: —
Notification sent: Dec 12, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Third party: via Solo Tire
Initial access: external_remote_services

During the incident: Launched an internal investigation
Hired a forensic security firm to assist in their investigation
Immediately implemented procedures to eliminate the threat
Worked closely with Solo Tire to improve the security of their system and to monitor for subsequent attacks
Continue to coordinate with both our independent dealers and our own employees in order to re-emphasize the importance of protecting customers' information
Offering a complimentary one-year membership of Experian's IdentityWorks Credit 3B
Changes made: Enhance their existing security protocols
Working closely with Solo Tire to improve the security of their system and to monitor for subsequent attacks
Coordinate with both our independent dealers and our own employees in order to re-emphasize the importance of protecting customers' information
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGDec 12 · first

New Hampshire State AGDec 12 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/u-haul-20171212.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 12, 2017
Raw hash: 126e2ebb1e728c21ad2a428c30557153c013bf0314830466425e783a6202b2c9

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityU-Haul Co. of California

Victim entityU-Haul Co. of California

IncidentThird-Party / Supply Chain

Stated responseLaunched an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov