HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumActive

Creative Services, Inc.

bd_7d7136e5b1a993b7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 30, 2021

Filed

Oct 4, 2021

To disclose

5 weeks

Affected

38state residents only

Linked

4 filings

Confidence

66%

Full breach record for Creative Services, Inc. →8 incidents on file

Creative Services, Inc. notified the NH AG of unauthorized access to email accounts between Aug 27-31, 2021, discovered Aug 30, 2021. 38 NH residents affected; data included names, SSNs, and driver's license numbers. Investigation ongoing; credit monitoring offered.

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Incident timeline

undetected · 3 days

discovery → filing · 5 weeks / 35 days

Aug 27, 2021

Begins

Aug 30, 2021

Discovered

Oct 4, 2021

Filed

vs. sector median

14 wks faster

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_163a7734129c82e32021-09-27 · +7dVerified
Massachusetts State AGbd_30381809476ba83e2021-09-27 · +7dVerified
Maine State AGbd_3cd1dfe82d2b0f8e2021-09-27 · +7dCandidate

Name: Creative Services, Inc.
norm: creative services
Domain: creativeservices.com

Name: Creative Services, Inc.
norm: creative services
Domain: creativeservices.com
Industry: Professional Servicesllm

Discovered: Aug 30, 2021
Breach occurred: Aug 27, 2021 – Aug 31, 2021
Undetected for: 3 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 27, 2021
Affected individuals: 38state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Commenced an investigation
Undertook a diligent manual review of the relevant emails
Moved quickly to assess the security of its systems
Providing access to credit monitoring services for twelve (12) months
Providing impacted individuals with guidance on how to better protect against identity theft and fraud
Providing written notice of this incident to other state regulators
Changes made: Working to implement additional safeguards and training to its employees
Working to implement enhanced security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGSep 27 · first

Massachusetts State AGSep 27 · first

Maine State AGSep 27 · first

New Hampshire State AG+7d · this page

Pattern: first filing Sep 27 (IN), last Oct 4 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/creative-services-20211004.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 4, 2021
Raw hash: 0c65a3896dde498432a3c3e0b0c7884f21b2e2688d1651d0aa1ce42e8d8c444d

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityCreative Services, Inc.

Victim entityCreative Services, Inc.

Incidentdiscovered Aug 30, 2021

Stated responseCommenced an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov