HackingRetail & ConsumerRetailVulnerability ExploitCapture Stored DataData ExfiltratedCustomer Data InvolvedPIIFinancial accountIdentity (basic)MediumContained

Vivendi Ticketing US, LLC

bd_7c9016418a3cd955 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 16, 2023

Filed

Sep 5, 2023

To disclose

16 weeks

Affected

16,450state residents only

Linked

10 filings

Confidence

71%

Full breach record for Vivendi Ticketing US, LLC →2 incidents on file

Vivendi Ticketing US LLC d/b/a See Tickets notified Washington AG of unauthorized access to e-commerce checkout pages between Feb 28 and July 2, 2023. Malicious code was inserted, compromising payment card info and PII for 16,450 WA residents. Discovered May 2023; notifications sent Sept 5, 2023. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Washington clock✗ WA AG >90d16 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 77 days

discovery → filing · 16 weeks / 112 days

Feb 28, 2023

Begins

May 16, 2023

Discovered

Sep 5, 2023

Filed

vs. sector median

+6 wks slower

This filing is one of 10 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (9) · sorted by filing gap

Montana State AGbd_243e63731958655e2023-09-05Verified by operator
New Hampshire State AGbd_68b0b0d0ba644e3d2023-09-05Verified
Oregon State AGbd_b132dcdecd59dd8e2023-09-05Verified
Vermont State AGbd_b32d0c29051293472023-09-05Verified

Show 5 more filings ↓up to 1d gap

California State AGbd_cecd7c73d6edfb662023-09-05Verified
Indiana State AGbd_f92a3ca000cc8b0d2023-09-05Verified by operator
Maine State AGbd_1f1b42c259b7123d2023-09-06 · +1dVerified
South Carolina State AGbd_5fbef7efac6c0d272023-09-06 · +1dVerified by operator
Massachusetts State AGbd_6aeef7ab612d895d2023-09-06 · +1dVerified by operator

Name: Vivendi Ticketing US, LLC
norm: vivendi ticketing us

Name: Vivendi Ticketing US, LLC
norm: vivendi ticketing us
Also named: Vivendi Ticketing US LLCdba oflegal entity
See Ticketsdba oftrade name
Industry: Retail & Consumerllm

Discovered: May 16, 2023
Breach occurred: Feb 28, 2023 – Jul 2, 2023
Undetected for: 77 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 5, 2023
Affected individuals: 16,450state-resident count only
Data types: PIIFinancial accountIdentity (basic)
Data elements: NameFinancial account number
WA-stated cause: Unauthorized Access
WA-stated duration: lifecycle 100-199dexposure 100-199d
WA-stated discovery: Found while ongoing
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified Washington Office of the Attorney GeneralNotified law enforcement
Initial access: exploit_public_facing

During the incident: Began working with third-party cyber forensic specialists
Secured its websites
Identified what information may have been affected
Took steps to identify potentially impacted customers
Implemented additional safeguards to further protect the security of payment card information
Notified law enforcement
Changes made: Implemented additional safeguards to further secure its systems and the information contained therein
Reviewed its existing policies and procedures
Providing individuals with access to twelve months of complimentary credit monitoring and identity restoration services through Kroll
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 16 weeks(112 days from discovery to filing)
Compliance flags: WA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 10 states

View merged incident ↗

Montana State AGSep 5 · first

New Hampshire State AGSep 5 · first

Oregon State AGSep 5 · first

Vermont State AGSep 5 · first

California State AGSep 5 · first

Indiana State AGSep 5 · first

Washington State AGSep 5 · first · this page

Maine State AG+1d

South Carolina State AG+1d

Massachusetts State AG+1d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachA26425.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 5, 2023
Raw hash: 036d11af5fa6927864d283fa6d153c7a461cd32c46f4fa9af306da58d733385f

Linked disclosures

Regulatory filings (9) · sorted by filing gap

Reporting entityVivendi Ticketing US, LLC

Victim entityVivendi Ticketing US, LLC

Incidentdiscovered May 16, 2023

Stated responseBegan working with third-party cyber forensic specialists

ComplianceWA AG >90d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com