MisuseTelecom & MediaInformationData MishandlingCustomer Data InvolvedFinancial credentialsAuthenticationLowResolved

SPRINT LLC

bd_7b46e934fe50a258 · schema v1 · pii pii-v1

Severity

Low

Discovered

—

Filed

Sep 20, 2017

To disclose

—

Affected

Not disclosed

Confidence

65%

Full breach record for SPRINT LLC →4 incidents on file

Sprint reported a security incident involving a fraudulent device insurance claim attempted on customer accounts between May 7 and July 22, 2017. The incident compromised Sprint account Personal Identification Numbers (PINs) and/or security questions/answers. No other personal information was compromised, and no costs were incurred by customers. Sprint notified customers via SMS starting August 22, 2017, and reset credentials for those who had not updated them by August 24, 2017.

J jump to incidentP pin to compareR raw source

Incident timeline

May 7, 2017

Begins

Sep 20, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: SPRINT LLC
norm: sprint
Domain: hub-sprint.com

Name: SPRINT LLC
norm: sprint
Domain: hub-sprint.com
Industry: Telecom & Mediallm

Discovered: —
Breach occurred: May 7, 2017 – Jul 22, 2017
Materiality determined: —
Notification sent: Aug 22, 2017
Affected individuals: Not disclosed
Data types: Financial credentialsAuthentication
Attack vector: Unknown
Threat actor: ExternalFinancial

During the incident: Sent SMS notifications prompting customers to change their PIN and security questions/answers
Reset customer PIN and security questions/answers for those who did not update them by August 24, 2017
Applied appropriate credits to accounts that were charged for the fraudulent claim
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-102003
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 20, 2017
Raw hash: 5acc816f183e214d09f324100981befd881ab8517f933fc605f1b91c073b197a

Reporting entitySPRINT LLC

Victim entitySPRINT LLC

IncidentUnknown

Stated responseSent SMS notifications prompting customers to change their PIN and security questions/answers

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov