Social EngineeringFinancial ServicesProfessional ServicesFinancePhishingStolen CredentialsCustomer Data InvolvedTargetedPIIIdentity (basic)LowContained

Business Insurance & Benefits Services of Massachusetts

bd_7b26cf55e6c13a1a · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 20, 2022

Filed

Feb 7, 2023

To disclose

20 weeks

Affected

1state residents only

Linked

2 filings

Confidence

64%

Full breach record for Business Insurance & Benefits Services of Massachusetts →2 incidents on file

Business Insurance & Benefits Services of Massachusetts notified New Hampshire and Rhode Island residents of unauthorized access to an employee's email account between Sept 19-20, 2022. The breach exposed names, addresses, and other PII. The company engaged a cybersecurity firm, secured the account, and offered one year of Experian credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 1 days

discovery → filing · 20 weeks / 140 days

Sep 19, 2022

Begins

Sep 20, 2022

Discovered

Jan 19, 2023

Scope determined

Feb 7, 2023

Filed

vs. sector median

+11 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_223b4bf28bd741522023-02-09 · +2dVerified

Name: Business Insurance & Benefits Services of Massachusetts
norm: business insurance benefits services of massachusetts

Name: Business Insurance & Benefits Services of Massachusetts
norm: business insurance benefits services of massachusetts
Industry: Financial ServicesllmProfessional Servicesllm

Discovered: Sep 20, 2022
Breach occurred: Sep 19, 2022 – Sep 20, 2022
Undetected for: 1 dayoccurrence → discovery
Materiality determined: Jan 19, 2023
Notification sent: Feb 7, 2023
Affected individuals: 1state-resident count only
Data types: PIIIdentity (basic)
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Initial access: phishing_link

During the incident: Took steps to secure the account
Engaged a cybersecurity firm
Conducted an investigation
Carefully reviewed the emails and attachments that may have been viewed or accessed
Arranged for you to receive a complimentary one-year membership to Experian’s® IdentityWorksSM credit monitoring service
Changes made: Enhanced our existing security measures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(140 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGFeb 7 · first · this page

Massachusetts State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/business-insurance-benefits-services-massachusetts-20230207.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 7, 2023
Raw hash: 9d3bfc4a5bbfcf96ef2fc2ebccdf174a95dc6513edbcd1150a69b76f246744fc

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityBusiness Insurance & Benefits Services of Massachusetts

Victim entityBusiness Insurance & Benefits Services of Massachusetts

Incidentdiscovered Sep 20, 2022

Stated responseTook steps to secure the account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov