AccidentalTechnologyInformationMisdeliveryCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDMediumContained

Workfront, Inc.

bd_7b18445c843fc8ae · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 10, 2017

Filed

Oct 27, 2017

To disclose

17 days

Affected

3state residents only

Linked

3 filings

Confidence

66%

Full breach record for Workfront, Inc. →

Workfront notified the NH AG of a third-party vendor (SyncHR) inadvertently disclosing employee PII (names, addresses, DOBs, SSNs) to another customer on Aug 23, 2017. 3 NH residents affected. Notification sent Oct 27, 2017. Remediation includes vendor oversight and staff training.

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Incident timeline

undetected · 48 days

discovery → filing · 17 days

Aug 23, 2017

Begins

Oct 10, 2017

Discovered

Oct 27, 2017

Filed

vs. sector median

8 wks faster

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_51b10d34959f5fb02017-10-27Candidate
Massachusetts State AGbd_60e31e8e99d405a72017-10-27Verified

Name: Workfront, Inc.
norm: workfront

Name: Workfront, Inc.
norm: workfront
Industry: Technologyllm

Discovered: Oct 10, 2017
Breach occurred: Aug 23, 2017
Undetected for: 48 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 27, 2017
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1530 Data from Cloud Storage Object
Threat actor: Partner
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: trusted_relationship

During the incident: Began notifying individuals by U.S. Mail on October 27, 2017
Offering affected individuals one year of identity theft protection services through Experian
Provided a dedicated phone number to answer any questions
Working closely with the third-party vendor to ensure appropriate remedies and processes are in place
Re-enforcing education with their staff regarding the importance of protecting personal information
Changes made: Working closely with the third-party vendor to ensure appropriate remedies and processes are in place
Re-enforcing education with their staff regarding the importance of protecting personal information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 days(17 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGOct 27 · first

Massachusetts State AGOct 27 · first

New Hampshire State AGOct 27 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/workfront-20171027.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 27, 2017
Raw hash: b33bfb5ab67c42f177b39cdf1ba82deb1b1624869c32def29bb338187b71870e

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityWorkfront, Inc.

Victim entityWorkfront, Inc.

Incidentdiscovered Oct 10, 2017

Stated responseBegan notifying individuals by U.S. Mail on October 27, 2017

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov