AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Capital City Bank Group, Inc.

bd_7a3f16e9c66bd248 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 2, 2019

Filed

Jan 28, 2019

To disclose

26 days

Affected

4state residents only

Linked

2 filings

Confidence

66%

Full breach record for Capital City Bank Group, Inc. →

Capital City Bank Group, Inc. notified the NH Attorney General that an associate inadvertently emailed a report containing personal information (name, address, loan account number, tax identification number) to a current client on January 2, 2019. The unintended recipient confirmed deletion of the report on January 4, 2019. Four New Hampshire residents were affected. The company provided written notice on January 22, 2019, and offered one year of complimentary credit monitoring through Kroll.

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Incident timeline

discovery → filing · 26 days

Jan 2, 2019

Begins

Jan 2, 2019

Discovered

Jan 28, 2019

Filed

vs. sector median

6 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_be2b0b1040b786462019-01-22 · +6dVerified

Name: Capital City Bank Group, Inc.
norm: capital city bank group

Name: Capital City Bank Group, Inc.
norm: capital city bank
Industry: Financial Servicesllm

Discovered: Jan 2, 2019
Breach occurred: Jan 2, 2019
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jan 22, 2019
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unknown
Threat actor: Internal
Regulator citations: Notified the New Hampshire Attorney General

During the incident: Immediately reached out to the unintended individual recipient to request deletion of the report
Investigated the incident
Notified potentially affected individuals
Provided access to credit monitoring services for one year through Kroll at no cost
Changes made: Provided impacted individuals with guidance on how to better protect against identity theft and fraud
Provided information on how to place a fraud alert and security freeze on one's credit file
Provided information on protecting against tax fraud
Provided contact details for the national consumer reporting agencies
Provided information on how to obtain a free credit report
Encouraged individuals to remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring free credit reports
Encouraged individuals to contact the Federal Trade Commission, their state Attorney General, and law enforcement to report attempted or actual identity theft and fraud
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGJan 22 · first

New Hampshire State AG+6d · this page

Pattern: first filing Jan 22 (MA), last Jan 28 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/capital-city-bank-20190128.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 28, 2019
Raw hash: 65328e58776fd3ba90d1801fe857a93b596b8079aa8bb979863b19d631303fe8

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCapital City Bank Group, Inc.

Victim entityCapital City Bank Group, Inc.

Incidentdiscovered Jan 2, 2019

Stated responseImmediately reached out to the unintended individual recipient to request deletion of the report

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov