HackingFinancial ServicesFinanceVulnerability ExploitData ExfiltratedSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumContained

CONSUMER REPORTS, INC.

bd_79b9877e3d948300 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 24, 2023

Filed

Sep 28, 2023

To disclose

9 weeks

Affected

4state residents only

Linked

4 filings

Confidence

65%

Full breach record for CONSUMER REPORTS, INC. →

New Hampshire Attorney General notice regarding a data security event involving Pension Benefit Information, LLC (PBI), a vendor used by PNC Bank. PBI's MOVEit Transfer software was exploited via a zero-day vulnerability, leading to unauthorized access to annuitant data (name, DOB, SSN, state/zip) for 4 New Hampshire residents. PBI remediated the vulnerability, engaged forensic investigators, and offered credit monitoring services.

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Incident timeline

undetected · 56 days

discovery → filing · 9 weeks / 66 days

May 29, 2023

Begins

Jul 24, 2023

Discovered

Sep 28, 2023

Filed

vs. sector median

+1 wks slower

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_2c31fd51845ee8f42023-09-28Candidate
Massachusetts State AGbd_d2c4a66f997adedb2023-09-28Verified
Indiana State AGbd_f746d7e0451125742023-08-18 · +41dVerified

Name: CONSUMER REPORTS, INC.
norm: consumer reports

Name: CONSUMER REPORTS, INC.
norm: consumer reports
Industry: Financial Servicesllm

Discovered: Jul 24, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 56 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 18, 2023
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: PBI has installed the required security patches to remediate the vulnerability in the data transfer software
Conducted its own forensics investigation
Contacted law enforcement
Engaged an independent forensics firm
Offering one to two years of credit monitoring, fraud consultation and Identity Theft Restoration services
Changes made: PBI has installed the required security patches to remediate the vulnerability in the data transfer software
PNC has paused providing customer data to PBI until appropriate safeguards are put in place to address the vulnerability identified in their MOVEit File Transfer Software
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(66 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGAug 18 · first

Maine State AG+41d

Massachusetts State AG+41d

New Hampshire State AG+41d · this page

Pattern: first filing Aug 18 (IN), last Sep 28 (NH) — a 41-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/progress-software-corporation-20230928.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 28, 2023
Raw hash: 6a33ed49802e60223dca7afd650d0cc8e68ba4faa4754fc44cb7bf010b827dcb

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityCONSUMER REPORTS, INC.

Victim entityCONSUMER REPORTS, INC.

Incidentdiscovered Jul 24, 2023

Stated responsePBI has installed the required security patches to remediate the vulnerability in the data transfer software

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov