HackingFinancial ServicesFinanceVulnerability ExploitData ExfiltratedSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)Government IDMediumContained

Pension Benefit Information, LLC

bd_79b9877e3d948300 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 24, 2023

Filed

Sep 28, 2023

To disclose

9 weeks

Affected

4state residents only

Linked

78 filings

Confidence

65%

Full breach record for Pension Benefit Information, LLC →18 incidents on file

New Hampshire Attorney General notice regarding a data security event involving Pension Benefit Information, LLC (PBI), a vendor used by PNC Bank. PBI's MOVEit Transfer software was exploited via a zero-day vulnerability, leading to unauthorized access to annuitant data (name, DOB, SSN, state/zip) for 4 New Hampshire residents. PBI remediated the vulnerability, engaged forensic investigators, and offered credit monitoring services.

J jump to incidentP pin to compareR raw source

Leak gap clock⏱ Leak >30d9 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 56 days

discovery → filing · 9 weeks / 66 days

May 29, 2023

Begins

Jul 24, 2023

Discovered

Sep 28, 2023

Filed

vs. sector median

+1 wks slower

This filing is one of 78 about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

A leak claim by cl0p about this victim predates this filing by 64 days.View originating leak claim

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

New Hampshire State AGbd_a6e5644826fd8b212023-09-26 · +2dVerified by operator
California State AGbd_bfdddb738587af7e2023-09-25 · +3dVerified by operator
New Hampshire State AGbd_37d305ef794986a72023-09-22 · +6dVerified by operator
California State AGbd_83b0b7e92e935f832023-09-19 · +9dVerified by operator

Show 6 more filings ↓up to 176d gap

California State AGbd_a1e18d6a91a9c2642023-09-18 · +10dVerified by operator
California State AGbd_e7b97bfb552d05992023-09-15 · +13dVerified by operator
California State AGbd_a8e1e642699a092d2023-09-01 · +27dVerified by operator
California State AGbd_b69424490ab506fe2023-08-31 · +28dVerified
Vermont State AGbd_0cfce55dc81593cd2024-03-22 · +176dVerified by operator
New Hampshire State AGbd_446f6dca6655bc6e2024-03-22 · +176dVerified by operator

Showing first 10 of 77 linked disclosures.

Name: CONSUMER REPORTS, INC.
norm: consumer reports

Name: Pension Benefit Information, LLC
norm: pension benefit information
Domain: mypensionbenefitinformation.com
Industry: Financial Servicesllm

Discovered: Jul 24, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 56 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 18, 2023
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: PBI has installed the required security patches to remediate the vulnerability in the data transfer software
Conducted its own forensics investigation
Contacted law enforcement
Engaged an independent forensics firm
Offering one to two years of credit monitoring, fraud consultation and Identity Theft Restoration services
Changes made: PBI has installed the required security patches to remediate the vulnerability in the data transfer software
PNC has paused providing customer data to PBI until appropriate safeguards are put in place to address the vulnerability identified in their MOVEit File Transfer Software
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(66 days from discovery to filing)
Compliance flags: Leak >30d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 3 states

View merged incident ↗

California State AGAug 31 · first

California State AG+1d

California State AG+15d

California State AG+18d

California State AG+19d

New Hampshire State AG+22d

California State AG+25d

New Hampshire State AG+26d

New Hampshire State AG+28d · this page

Vermont State AG+204d

New Hampshire State AG+204d

Pattern: first filing Aug 31 (CA), last Mar 22 (NH) — a 204-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Cascade drawn from the first 10 linked disclosures of 77 — the full spread may be wider.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/progress-software-corporation-20230928.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 28, 2023
Raw hash: 6a33ed49802e60223dca7afd650d0cc8e68ba4faa4754fc44cb7bf010b827dcb

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityCONSUMER REPORTS, INC.

Victim entityPension Benefit Information, LLC

Incidentdiscovered Jul 24, 2023

Stated responsePBI has installed the required security patches to remediate the vulnerability in the data transfer software

ComplianceLeak >30d

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov