ALABAMAAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)Financial accountMediumResolved

RxBenefits PromptPA Portal

bd_79a03eb833caf791 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Mar 18, 2024

To disclose

—

Affected

3,396

Confidence

68%

Full breach record for RxBenefits PromptPA Portal →

RxBenefits, Inc. reported to HHS on 2024-03-18 a Unauthorized Access/Disclosure affecting 3396 individuals. Breached information located on Paper/Films. A workforce member mailed PHI to wrong recipients.

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HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Incident timeline — partial

? — ?

Breach window unknown

Mar 18, 2024

Filed

—

No filing yet · watching

Compliance clocks stay unassessable until a regulatory filing lands. Dashed segments fill in automatically when corroboration arrives.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed3,396 affectedView incident

Name: RxBenefits PromptPA Portal
norm: rxbenefits promptpa portal
Domain: rxb.promptpa.com
Industry: Health Care Services

Name: RxBenefits PromptPA Portal
norm: rxbenefits promptpa portal
Domain: rxb.promptpa.com
Industry: Health Care Services
Industry: Healthcaresource default

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 3,396nationwide
Data types: PHIHealth (basic)Identity (basic)Financial account
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Business associate
Attack vector: Misconfiguration
MITRE ATT&CK: T1530 Data from Cloud Storage
Threat actor: Internal
Regulator citations: OCR provided technical assistance regarding the HIPAA Rules

During the incident: Retrained the workforce member on mail merge procedures
Implemented quarterly privacy training to all staff
Notified HHS
Notified affected individuals
Notified the media
Provided substitute notice on its website
Changes made: Implemented quarterly privacy training to all staff
Source: Quoted from the filing itself, not independently verified.

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Mar 18, 2024
Raw hash: d48f53dadedd8dc0ed65062163c75d9137a08f33eba24ffcbe256dc111db7583

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Reporting entityRxBenefits PromptPA Portal

Victim entityRxBenefits PromptPA Portal

IncidentMisconfiguration

Stated responseRetrained the workforce member on mail merge procedures

ComplianceHHS notified

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing