HackingTransportation & LogisticsTransportationStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDHighContained

U-Haul International, Inc.

bd_78979647f544ae59 · schema v1 · pii pii-v1

Severity

High

Discovered

Sep 7, 2022

Filed

Sep 9, 2022

To disclose

2 days

Affected

4,608state residents only

Linked

11 filings

Confidence

64%

Full breach record for U-Haul International, Inc. →4 incidents on file

U-Haul International, Inc. notified customers that an unauthorized person accessed the customer contract search tool using compromised passwords. The incident involved access to customer names and driver's license/state ID numbers between November 2021 and April 2022. U-Haul engaged cybersecurity experts, reset passwords, and offered one year of Equifax identity theft protection.

J jump to incidentP pin to compareR raw source

Hawaii clock✓ HI CRA notice due2 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 306 days

discovery → filing · 2 days

Nov 5, 2021

Begins

Sep 7, 2022

Discovered

Sep 9, 2022

Filed

This filing is one of 11 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (10) · sorted by filing gap

South Carolina State AGbd_0dfe50ed1dc2b8df2022-09-09Candidate
Delaware State AGbd_1ef6523a576cc9462022-09-09Verified
Massachusetts State AGbd_2fe2158957dbcca22022-09-09Verified
Washington State AGbd_45c94d5ea35f726d2022-09-09Verified

Show 6 more filings ↓up to 3d gap

Oregon State AGbd_939d4740c11bcd9e2022-09-09Verified
California State AGbd_9476e19e00a93d972022-09-09Verified
Indiana State AGbd_b1aa1cd9dfff0a562022-09-09Verified
Maine State AGbd_c49cf3b69da05aab2022-09-09Verified
Montana State AGbd_f7f4e0374a574f482022-09-09Verified
New Hampshire State AGbd_b8082447aed603752022-09-12 · +3dVerified

Name: U-Haul International, Inc.
norm: u haul

Name: U-Haul International, Inc.
norm: u haul
Industry: Transportation & Logisticsllm

Discovered: Sep 7, 2022
Breach occurred: Nov 5, 2021 – Apr 5, 2022
Undetected for: 306 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 9, 2022
Affected individuals: 4,608state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Promptly changed the passwords to prevent any further unauthorized access
Started an investigation
Cybersecurity experts were engaged to identify the contracts and data that were involved
Offering affected customers identity theft protection services through Equifax for one year
Changes made: Implementing additional security safeguards and controls on the search tool
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 2 days(2 days from discovery to filing)
Compliance flags: HI CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 11 filings · 11 states

View merged incident ↗

South Carolina State AGSep 9 · first

Delaware State AGSep 9 · first

Massachusetts State AGSep 9 · first

Washington State AGSep 9 · first

Oregon State AGSep 9 · first

California State AGSep 9 · first

Indiana State AGSep 9 · first

Maine State AGSep 9 · first

Montana State AGSep 9 · first

Hawaii State AGSep 9 · first · this page

New Hampshire State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://cca.hawaii.gov/wp-content/uploads/2026/05/2022-1589.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 9, 2022
Raw hash: fdd45b1ba1c40efd61460abbf84047ae669d99cfb848e8d3d98bee9a99f73778

Linked disclosures

Regulatory filings (10) · sorted by filing gap

Reporting entityU-Haul International, Inc.

Victim entityU-Haul International, Inc.

Incidentdiscovered Sep 7, 2022

Stated responsePromptly changed the passwords to prevent any further unauthorized access

ComplianceHI CRA notice due

Extraction provenanceno artifact recorded

Source provenancecca.hawaii.gov