HackingTechnologyInformationStolen CredentialsTargetedPIIIdentity (basic)CredentialsLowContained

IVDesk

bd_7847041c6d631761 · schema v1 · pii pii-v1

Severity

Low

Discovered

Feb 21, 2019

Filed

Sep 13, 2019

To disclose

29 weeks

Affected

2state residents only

Confidence

67%

Full breach record for IVDesk →

IVDesk, a cloud-hosting provider, notified Montana residents of a February 21, 2019 incident where an unauthorized actor accessed a shared HelpDesk email account. The breach potentially exposed PII of individuals associated with IVDesk's clients, including Hawkins Ash CPAs. IVDesk reset credentials, engaged forensic experts, and offered 12 months of credit monitoring via Kroll.

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Incident timeline

discovery → filing · 29 weeks / 204 days

Feb 21, 2019

Discovered

Sep 13, 2019

Filed

vs. sector median

+10 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: IVDesk
norm: ivdesk

Name: IVDesk
norm: ivdesk
Industry: Technologyllm

Discovered: Feb 21, 2019
Materiality determined: —
Notification sent: —
Affected individuals: 2state-resident count only
Data types: PIIIdentity (basic)Credentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Initial access: valid_credentials

During the incident: Immediately reset the account password
Secured the services of Kroll to provide identity monitoring for twelve (12) months at no cost
Confirmed the security of our employee email accounts and systems
Engaged a third-party computer forensics expert
Changes made: Reviewing its policies and procedures
Enhancing security measures already in place
Putting additional measures into effect to help protect the security of information in our possession
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 weeks(204 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/General-Notice-4.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 13, 2019
Raw hash: 9c9d48cad6d03397fad708306e4ac9283481c32d3e455fe2896cd5d31bf4e845

Reporting entityIVDesk

Victim entityIVDesk

Incidentdiscovered Feb 21, 2019

Stated responseImmediately reset the account password

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov