Social EngineeringHealthcareHealthcarePhishingEmployee Data InvolvedIdentity (basic)Government IDEmploymentMediumActive

WorkCare

bd_7839a97d79046234 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 18, 2016

Filed

Feb 26, 2016

To disclose

8 days

Affected

3state residents only

Confidence

66%

Full breach record for WorkCare →2 incidents on file

WorkCare, Inc. notified the NH Attorney General that a phishing incident on February 18, 2016, resulted in an unauthorized third party receiving an electronic file containing personal information of three New Hampshire residents. The data included names, Social Security numbers, home addresses, salary, and tax withholding information. WorkCare launched an investigation, engaged external cybersecurity professionals, and offered two years of complimentary credit monitoring and identity theft protection to affected individuals.

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Incident timeline

discovery → filing · 8 days

Feb 18, 2016

Begins

Feb 18, 2016

Discovered

Feb 26, 2016

Filed

vs. sector median

10 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed3 affectedView incident

Name: WorkCare
norm: workcare
Domain: workcare.com

Name: WorkCare
norm: workcare
Domain: workcare.com
Industry: Healthcarellm

Discovered: Feb 18, 2016
Breach occurred: Feb 18, 2016
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 26, 2016
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDEmployment
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566 Phishing
Threat actor: External
Regulator citations: Notified Attorney General Michael A. Delaney
Initial access: phishing_link

During the incident: Launched an investigation
Working very closely with external cybersecurity professionals
Provided the New Hampshire residents with written notice of this incident
Offering the residents a complimentary two-year membership with a credit monitoring and identity theft protection service
Providing dedicated call center support to answer questions
Advised the residents about the process for placing a fraud alert on their credit files, placing a security freeze, and obtaining a free credit report
Changes made: Continually evaluating and modifying its practices to enhance the security and privacy of personal information
Training its workforce on security threats
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 days(8 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/workcare-20160226.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 26, 2016
Raw hash: f38d8e6e31f4bc12ed79e197e8bd50066c178e966dccf1b4ddc9f5304a929915

Reporting entityWorkCare

Victim entityWorkCare

Incidentdiscovered Feb 18, 2016

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov