MisuseFinancial ServicesFinanceData MishandlingEmployee Data InvolvedIdentity (basic)Government IDMediumContained

Putnam Investor Services, Inc.

bd_7663e9d087c7ddc2 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 20, 2018

Filed

Jul 13, 2018

To disclose

12 weeks

Affected

4state residents only

Linked

2 filings

Confidence

68%

Putnam Investor Services, Inc. notified the NH AG of a data security incident on July 13, 2018. On April 20, 2018, a contractor employee inadvertently attached a file containing names and SSNs of 16 employees (4 NH residents) to a personal email draft. DLP detected the activity. No unauthorized use was found. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 12 weeks / 84 days

Apr 20, 2018

Discovered

Jul 13, 2018

Filed

vs. sector median

+4 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_7a92198688aaa17c2018-07-16 · +3dVerified

Name: Putnam Investor Services, Inc.
norm: putnam investor services
Domain: putnam.com

Name: Putnam Investor Services, Inc.
norm: putnam investor services
Domain: putnam.com
Industry: Financial Servicesllm

Discovered: Apr 20, 2018
Materiality determined: —
Notification sent: —
Affected individuals: 4state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Insider
MITRE ATT&CK: T1078 Valid AccountsT1052 Exfiltration Over Physical Medium
Threat actor: Internal
Regulator citations: Notified the New Hampshire Office of the Attorney General
Initial access: insider_action

During the incident: Putnam's Data Loss Prevention ("DLP") system, immediately detected the activity
Putnam has offered free credit monitoring to the affected employees for two years
Putnam has notified the New Hampshire residents by personal letter
Changes made: Offering a complimentary two-year membership of Experian's IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 12 weeks(84 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 13 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/putnam-investor-20180713.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 13, 2018
Raw hash: 66cd79d8800b79e267e475a52d07c9c975c438e1f3496084ea8809d70916a173

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityPutnam Investor Services, Inc.

Victim entityPutnam Investor Services, Inc.

Incidentdiscovered Apr 20, 2018

Stated responsePutnam's Data Loss Prevention ("DLP") system, immediately detected the activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov