HackingHealthcareProfessional ServicesHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)PHIMediumContained

Confidio, LLC

bd_75da29f1dcd5c8aa · schema v1 · pii pii-v1

Severity

Medium

Discovered

Feb 10, 2020

Filed

Apr 10, 2020

To disclose

9 weeks

Affected

2state residents only

Linked

3 filings

Confidence

66%

Full breach record for Confidio, LLC →2 incidents on file

Confidio, LLC notified the NH AG of an email account compromise affecting 2 NH residents. Unauthorized access occurred Nov 29-Dec 12, 2019. Data included names, SSNs, DOBs, and PHI. Confidio secured the account, engaged forensic assistance, and offered 1 year of credit monitoring.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 73 days

discovery → filing · 9 weeks / 60 days

Nov 29, 2019

Begins

Feb 10, 2020

Discovered

Apr 10, 2020

Filed

vs. sector median

4 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_1aa6f9cd01d4804a2020-03-31 · +10dVerified
HHS OCRbd_370ab85bdc596b8a2020-03-31 · +10dVerified

Name: Confidio, LLC
norm: confidio

Name: Confidio, LLC
norm: confidio
Industry: HealthcarellmProfessional Servicesllm

Discovered: Feb 10, 2020
Breach occurred: Nov 29, 2019 – Dec 12, 2019
Undetected for: 73 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 10, 2020
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Data elements: Social Security numberDate of birthMedical information
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified New Hampshire Office of the Attorney General
Initial access: valid_credentials

During the incident: Secured the employee’s email account
Launched an investigation to determine the nature and scope of the incident
A computer security firm was engaged to assist
Reviewed the full contents of the account for personal information
Notified its clients of the incident
Providing notice to two New Hampshire residents
Offering the individuals a complimentary, one-year membership to credit monitoring and identity theft protection services
Established a dedicated, toll-free call center
Changes made: Implementing additional procedures to further expand and strengthen its security processes
Providing additional education and training to its employees about how to identify and avoid suspicious emails
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 weeks(60 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGMar 31 · first

HHS OCRMar 31 · first

New Hampshire State AG+10d · this page

Pattern: first filing Mar 31 (MA), last Apr 10 (NH) — a 10-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/confidio-20200410.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 10, 2020
Raw hash: 455329526a0dc7a7dc1d9c669bd06ade7d16970961618736c02d1762ee69c23f

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityConfidio, LLC

Victim entityConfidio, LLC

Incidentdiscovered Feb 10, 2020

Stated responseSecured the employee’s email account

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov