HackingProfessional ServicesProfessional ServicesStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDCredentialsHighContained

Keller Williams Realty Group

bd_75c7e0280803ab47 · schema v1 · pii pii-v1

Severity

High

Discovered

Jun 25, 2017

Filed

Jul 19, 2017

To disclose

24 days

Affected

1,977state residents only

Linked

7 filings

Confidence

66%

Full breach record for Keller Williams Realty Group →2 incidents on file

Keller Williams Realty Inc. notified the NH AG of a security incident where an unauthorized individual accessed employee files between May 6-10, 2017. Data exposed included names, addresses, SSNs, and some usernames/passwords. 1,977 NH residents affected. Notification sent July 19, 2017.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 50 days

discovery → filing · 24 days

May 6, 2017

Begins

Jun 25, 2017

Discovered

Jul 19, 2017

Filed

vs. sector median

15 wks faster

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Oregon State AGbd_b19b5179b8ade1da2017-07-18 · +1dCandidate
Montana State AGbd_c06bd9f2f65dba432017-07-18 · +1dVerified
Washington State AGbd_d27df090a34ad4aa2017-07-18 · +1dVerified
California State AGbd_f850483d98379c3f2017-07-18 · +1dVerified

Show 2 more filings ↓up to 2d gap

Massachusetts State AGbd_769a0c2b414964ec2017-07-21 · +2dVerified
South Carolina State AGbd_ad94029d779b9d922017-07-21 · +2dVerified

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: Keller Williams Realty Group
norm: keller williams realty
Domain: jmcteamhomes.com
Industry: Professional Servicesllm

Discovered: Jun 25, 2017
Breach occurred: May 6, 2017 – May 10, 2017
Undetected for: 50 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 19, 2017
Affected individuals: 1,977state-resident count only
Data types: Identity (basic)Government IDCredentials
Data elements: Social Security number
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified Office of the New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged an independent forensic firm to assist in its investigation and response to this incident
Forcing a reset of all Keller Williams credentials
Contacted law enforcement and will continue to cooperate in their investigation
Changes made: Working with the forensic firm and security consultants to reconfigure various components of its systems designed to help prevent unauthorized access in the future
Enhance the security of its systems
Offering a complimentary membership in Experian IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 24 days(24 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Oregon State AGJul 18 · first

Montana State AGJul 18 · first

Washington State AGJul 18 · first

California State AGJul 18 · first

New Hampshire State AG+1d · this page

Massachusetts State AG+3d

South Carolina State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/keller-williams-20170719.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 19, 2017
Raw hash: f197dac562919a3c46dd09ef889d133b6370e1f372a5ce2382b739a53558db15

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityNorton Rose Fulbright US LLP

Victim entityKeller Williams Realty Group

Incidentdiscovered Jun 25, 2017

Stated responseEngaged an independent forensic firm to assist in its investigation and response to this incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov